Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
avatar

Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jan 20, 2015
Recommend
CEO approval
Business Outlook

Pros

International hotel discounts to hundreds of properties. Free employee meals, uniforms, great health benefits and 403B program. Everyone treats guests well.

Cons

Prior work experience in other industries was not considered for several promotion opportunities ex. a person has excelled at Business Sales, yet will not be considered for Catering for Banquet Sales-even...absurd!!!! Staff is not always treated with respect.

2.0
Jan 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Meet plenty of great people Great place to network and meet industry leaders Takes good care of hour employees Great hotel discounts

Cons

Upper management does not walk the talk HR goes out of their way to protect lousy employees and does not allow management to effectively manage Called the plantation Managers are expected to work 80+ hours a week and are not allowed to have a personal life Ownership will not allow for proper staffing so days are spent constantly running around doing the work of several people

Viewing 19 - 21 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.