Pros
**** This review is based on a family of Hospitality majors, i worked at 6+ properties and different hotels to be able to compare with 15+ years of experience.
-The pay opportunity is good. i say "Pay opportunity" because hourly it is the same or maybe less than competitors but that does not mean its for a good reason. If you front front desk, you have incredible incentives to make triple the amount even if they pay 14.50 an hour at the front desk for example. All properties are different and offer different incentives. I hear of agents making 25-50k a year to some of the most top agents in bigger properties making over 100k a year and i am not lying. Ask any agent how "Upgrades" pay and they will tell you. how much you make is based on how good you sell.
- They value their employees because trainings cost the hotel thousands for the training.
- once you're in, you are in. Transferring is first priorities for existing employees because they want you to move up. EVERY business has "those" bosses that show nepotism and favor other employees and don't give the others a chance to transfer or get a promotion but that does not mean it will stay the same. I've seen it happen where a boss didn't value their employees and then a new one steps in and everything turns to GOLD. its based on the TEAM that makes the job fun, worth working for and inspiring.
-written documentation is hard because they have methods to protect the employee by using a "Jury style" judge panel with fellow employees to see if the written documentation is necassary.
benefits are amazing.
401k, health, dental, vision, Marriott credit union loan services, tuition reimbursement etc...
Cons
cons are based on properties and I've worked in a few that taught me to not let a boss make an opinion for a property sound bad. Moving up the ladder is hard but also a patience game.
