Ritz-Carlton reviews

3.8

67% would recommend to a friend

(2,967 total reviews)
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Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Sep 24, 2015

Paradigm Shift

Recommend
CEO approval
Business Outlook

Pros

Great people and upscale environment

Cons

Difficult customers and a need to submit to the Ritz Carlton ideology

1.0
Sep 22, 2015

Not what it used to be ....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great health benefits and employee discounts

Cons

Management is nowhere to be found or isn't willing to do their job, high management turnover, employees no longer seem to be valued

5.0
Sep 22, 2015
Recommend
CEO approval
Business Outlook

Pros

This really is a five star hotel company and continues to be through Marriott ownership. They have a genuine concern for the betterment of their employees.

Cons

Being in a "front of the house" position sometimes the hours could get long for salaried employees, which is fine if you are single or no children I believe.

Viewing 2524 - 2526 of 2,967 Reviews

Glassdoor has 3,534 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.