Ritz-Carlton reviews

3.8

67% would recommend to a friend

(2,966 total reviews)
avatar

Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Sep 21, 2015
Recommend
CEO approval
Business Outlook

Pros

*Good employee benefits (though compensation can be low) *Training opportunities

Cons

*Overworked, under compensated *Likely property specific, but work environment is highly dysfunctional *Total lack of inter-departmental collaboration *Cost saving measures have drastically reduced the size of teams; consequentially departments are stretched far too thin *Company rests on the cache of the company name, but fails to deliver to guests or take care of their Ladies and Gentlemen

4.0
Sep 20, 2015

banquet server

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

one of the best reasons to work with ritz-carlton is about the teamwork.

Cons

there are no cons

3.0
Sep 20, 2015

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Good company to have on your resume -Good reputation worldwide (Marriot, The Ritz-Carlton) -Allow transfer and cross-training in different department

Cons

-Although the experience with the company is good in other countries (e.g. US), the same culture and experience is not necessarily translated as clearly in Asia -Pay is low -Not transparent on who is qualified for promotion and why -Not transparent on timeline on when a person will get promoted -A lot of people promoted because they suck up to upper level management

Viewing 2527 - 2529 of 2,966 Reviews

Glassdoor has 3,533 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.