Ritz-Carlton reviews

3.8

67% would recommend to a friend

(2,966 total reviews)
avatar

Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Sep 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexibility is encouraged Nice warm welcome on board for new staff Some benefits are great . Learning is allowed Diversity and culture not valued as per the gold standards

Cons

Place to work no growth , it takes a long time to grow career wise and other policy are not implemented but they are on paper. The welcome onboard is great but the fond farewell for staff is pathetic.

4.0
Sep 9, 2015

Supervisor

Recommend
CEO approval
Business Outlook

Pros

The company is very structured and the training are very helpful. You learn time management and discipline. You must be very accepting of very high levels of expectations from your part.

Cons

Because it is a very structured company, sometimes they do go a bit overboard with indoctrination of the Ritz-Carlton culture. Also, they tend to do too many training session one after the other, if you are not capable of grasping things rapidly, you will either fall behind or you will have to study at home.

3.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Well structured company. Great benefits and 401k matching. Great training programs. There is a lot of opportunity for growth within the company.

Cons

Long hours and working on weekends frequently. Moving heaven and earth for clients means a lot of work and many difficult clients.

Viewing 2536 - 2538 of 2,966 Reviews

Glassdoor has 3,533 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.