Ritz-Carlton reviews

3.8

67% would recommend to a friend

(2,966 total reviews)
avatar

Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Sep 7, 2015

salary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good for younger team members, get to work with a very well known company that has a lot of history

Cons

Not a lot of room for growth within the position. Mostly a fear run company rather than run on positivity.

5.0
Sep 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits Excellent support for employees - you always felt like the company had your back Some of the best supervisors and managers that I ever worked for Great work / life balance with plenty of flexible shifts that allowed for a lot of fun Great relationships with other vendors in town

Cons

Corporate had asinine goals for recording guest preferences and issues in an archaic and ridiculously slow system Other properties might not be as great to work for General Manager next door at the hotel was very antagonistic

2.0
Sep 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Very friendly and open arm people! Very polite and keep with the culture of the company.

Cons

Promises of working with schedule not kept, not fully trained before thrown out onto the call floor. Threats of write ups become a constant negative impact during training period. Not a great deal of real-world issues gone through during training.

Viewing 2539 - 2541 of 2,966 Reviews

Glassdoor has 3,533 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.