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      Ritz-Carlton

      Part of Marriott International

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      Ritz-Carlton reviews

      3.7

      67% would recommend to a friend

      (2,966 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Aug 4, 2015

      Hostess/Server

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really enjoyed working for The Ritz-Carlton. The culture is professional, kind, and world class. Our motto is "We are ladies and gentlemen serving ladies and gentlemen." I still live by that to this day.

      Cons

      A con is the promotional structure of having to wait to move on to another position/department within the company being six months. There may be a position come available you are qualified for within four months and you are not able to take advantage of that.

      5.0
      Aug 3, 2015

      Banquet manager

      Banquet manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      set the table, silver, napkin, glasses, food table or to serve the customer.

      Cons

      Make everything liable for the guess to enjoy the environment by the time of the celebration

      3.0
      Aug 1, 2015

      beautiful environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      awesome properties, fascinating business, pretty cool people to work with, lots of cool guests to interact with

      Cons

      Marriott encroaches financially yet somehow we're expected to continue to perform at a 5 star level and act as if the fact that they cut every corner they can behind the scenes, that that fact should not matter in service delivery

      Viewing 2566 - 2568 of 2,966 Reviews
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      ReviewsRitz-Carlton reviews

      Glassdoor has 3,533 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.