Ritz-Carlton reviews

3.8

67% would recommend to a friend

(2,969 total reviews)
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Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,969 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Sep 7, 2020

Good company

Recommend
CEO approval
Business Outlook

Pros

Amazing and warm hospitality between colleagues

Cons

Old dated standards, procedures and regulations

3.0
Sep 1, 2020

Good and bad

Recommend
CEO approval
Business Outlook

Pros

Great brand values and brand standards Perfect place to start a career High service expectations breed excellence

Cons

High standards but people are expected to do the work of 5 people for the salary of one Controversial promotions happening mostly when people say they want to resign Exit interviews are pointless because. I change was done after Perfect place to end a hospitality career—people who leave don’t want to come back almost because of the burnout culture and expectations

5.0
Aug 26, 2020

Good

Recommend
CEO approval
Business Outlook

Pros

This is a Good brand

Cons

Nothing. Depends on how you work

Viewing 2647 - 2649 of 2,969 Reviews

Glassdoor has 3,536 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.