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      Ritz-Carlton

      Part of Marriott International

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      Ritz-Carlton reviews

      3.7

      67% would recommend to a friend

      (2,966 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      66% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.3

      Senior management

      3.2

      Work/Life balance

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Feb 8, 2015

      Great company to work for

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, medical, dental, vision etc. Travel discounts for personal travel Positive culture, employees are empowered to create memorable and unique experiences for guests Great opportunities for career development and you can move up fairly quickly

      Cons

      work life balance was an issue at times not too many cons overall great place to work especially for any hospitality career

      3.0
      Jan 27, 2015

      The Ritz-Carlton is a prestigious company to work for that looks great on a resume.

      Associate director, meetings & special events
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is constantly training employees in best practices and the employees are the best in the hospitality industry. You can always count on other departments to get things done and get them done right. There is some room for advancement. The pay can be higher than other hotels and bonus structure is good.

      Cons

      In order to move up, you often need to move to another property, which is usually in another city. Work-life balance is not the best. Minimum 10 hour days for managers with little flexibility for personal commitments. Lots of early mornings, late nights, and weekend work. Heavy work load for events and often very stressful. Lots of unnecessary paperwork.

      3.0
      Jan 23, 2015

      good, just don't cause waves

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits, decent wage, pleasant work environment, willingness to see employees succeed. flexible scheduling and plenty of overtime.

      Cons

      Depending on the manager, some managers are better than others. Sometimes staff can feel policed and like if they don't drink the kool-aid they aren't really valued or taken seriously.

      Viewing 2650 - 2652 of 2,966 Reviews
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      ReviewsRitz-Carlton reviews

      Glassdoor has 3,533 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.