Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,966 total reviews)
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Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Dec 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice hotels, you get to meet or at least see alot of high profile guests. Looks great on resume.

Cons

Pay is not competitive. Employee benefits are dismal. Management is not very good.

4.0
Dec 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Professional development, customer service skills, friendly colleagues and staff, teamwork

Cons

Long hours, no set schedule

4.0
Nov 23, 2014

Great Overall

Recommend
CEO approval
Business Outlook

Pros

Good Pay and Benefits, Leadership was good only with one of my three GM's during my time.

Cons

Horrible work life balance, I would have to be sent home because of how tired I was.

Viewing 2668 - 2670 of 2,966 Reviews

Glassdoor has 3,533 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.