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      Ritz-Carlton

      Part of Marriott International

      Is this your company?

      Ritz-Carlton reviews

      3.7

      67% would recommend to a friend

      (2,966 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Nov 19, 2014

      An experience of a lifetime...

      Guest relations
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Ritz Carlton, offers unsurpassed service, impeccable food and first class experiences for employees and guests.

      Cons

      There is nothing to convey at this time.

      5.0
      Nov 12, 2014

      Great experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome company to work for, great experience and amazing commitment to quality displayed by most of the employees Beautiful locations and buildings, but most important, great people Most of the customers like the product and love their services, it is a real pleasure working in such a nice environment Training in some properties is great, it all depends of the leader you have

      Cons

      Some properties need help on staffing correctly to provide the service expected by customers As in many other companies there are some team members that are not commitment with a win win for everyone and they only look for themselves and what they can get out of the company without giving back, a bit lack of commitment, but is not the case of every hotel.

      3.0
      Nov 9, 2014

      Host

      Hostess
      Recommend
      CEO approval
      Business Outlook

      Pros

      During the interview process they didn't ask me anything out of the ordinary. Questions were straight forward and relevant to the job.

      Cons

      New hotel that was still developing their process and procedures. Management was not in place so at times there was too many staff trying to take leadership roles and failing.

      Viewing 2671 - 2673 of 2,966 Reviews
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      ReviewsRitz-Carlton reviews

      Glassdoor has 3,533 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.