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      Ritz-Carlton

      Part of Marriott International

      Is this your company?

      Ritz-Carlton reviews

      3.7

      67% would recommend to a friend

      (2,965 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      66% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.3

      Senior management

      3.2

      Work/Life balance

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Sep 11, 2014

      Great work experiance and training

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits, freindly and well trained staff.

      Cons

      Very Demanding of time and performance. Short on staff much of the time.

      1.0
      Sep 9, 2014

      Eager, Ambitious, Well Educated... Door Attendant? (I was a Guest Relations Coordinator.)

      Guest relations
      Recommend
      CEO approval
      Business Outlook

      Pros

      The name looks good on a resume, and you do get a discount on rooms with Marriott, based on availability of course.

      Cons

      I was led to believe that my prior experience, as well as my enthusiasm would lead to a rewarding, fulfilling position with Ritz-Carlton. Unfortunately, "Guest Relations Coordinator" was a nice way of phrasing "lobby greeter with no potential for advancement". Ummm... standing in the lobby for four hours at a time is not what I spent $100,000 on a Bachelor's degree for. I applied for transfers to other positions a couple times, and watched while they hired people from outside the company rather than cross training me (an "employee of the month").

      4.0
      Sep 5, 2014

      Overall, a pretty good company to work for

      Food and beverage
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company to work for. Great hotel discounts and there is room for advancement* As long as you do your job you shouldn't have problems(like any other company)

      Cons

      Be prepared to work all hours of the day, weekends, and holidays. *Promotions aren't always based on what you know but who you know. They are a cost cutting company to drive profits as high as possible at the expense of employees and sometimes even guests.

      Viewing 2695 - 2697 of 2,965 Reviews
      Related searches: Ritz-Carlton jobs | Ritz-Carlton salaries | Ritz-Carlton benefits | Ritz-Carlton interviews
      ReviewsRitz-Carlton reviews

      Glassdoor has 3,532 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.