Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Mar 24, 2014

Good company benefits.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Visually appealing work environment with good matured staff

Cons

Shift work. Management not always understanding of employee needs.

3.0
Mar 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits are nice....Document everything if you're planning to take a vacation, leave of absence, etc..

Cons

No life outside of that Hotel. Hours are long just like any other restaurant which is why I've decided to transition into something else

4.0
Mar 20, 2014

Top 1%

Recommend
CEO approval
Business Outlook

Pros

The ritz has world renowned customer service training.

Cons

High turnover of employees and underfunding for club level.

Viewing 2746 - 2748 of 2,964 Reviews

Glassdoor has 3,531 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.