Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)
avatar

Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Mar 8, 2013

amazing people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

everyone is friendly and cares for each other but at the same time strict in making sure job is done well

Cons

everyday tasks may get mundane

5.0
Feb 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Even front line employees have a great amount of freedom on how to do things. Plenty of training, opportunity to do cross training in other departments. Great growth opportunities as the company prefers to promote own employees instead of taking somebody from outside. Good staff food.

Cons

All usual cons of hospitality industry; dealing with rude or drunk customers, shifts, working on week-ends etc.

Viewing 2926 - 2928 of 2,962 Reviews

Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.