Rochester Electronics reviews

Unfortunately, sales leadership shows incompetence and lack of professionalism. Regularly provided conflicting guidance from the top down. Not just quarter to quarter or month to month, but as frequently as day to day between immediate managers and upper management. Regular instances of the sales team hopping on a call with direct managers, being told to focus on growing one part of the sales portfolio, only to be told to focus on an entirely different part of the sales portfolio during a larger meeting later that day by upper management. Definitely a "let's throw a bunch of stuff at the wall and see what sticks" type of operation. Not to mention everything they tell sales managers upon initially hiring them ended up being untrue when the market changed to be less favorable to the business model. They said they don't do nor would they implement call reports, so they put everyone in sales training and made the documents provided by the sales training essentially call reports, while claiming they were for training purposes. They claimed that they would recognize and be sympathetic to market shifts that may negatively effect significant number of territories simultaneously, then when the market inevitably stabilized making the business model not as profitable as they saw during the shortage of the prior years, they were not. To add insult to this they used random wins throughout regions to claim the market was growing. However whenever you would ask what market segment or verticals these wins where taking place, management had no idea. Using these wins as a ploy to push a sales team or characterize poor performance, while simultaneously not sharing information from a mentioned win to help the sales team be more focused in a slowing market. Finally, the claim they would not micromanage their sales team, which was an absolute 180 degree turn when launching the new CRM. From this point on, every task, event, log and almost any data point the CRM could be used to track the sales team was put under a microscope. Company wide dissatisfaction with the level of big brother monitoring that started taking place when the new CRM dropped. Almost a complete disconnect from reality of how long a new CRM takes to be implemented on a company wide scale, with an expectation that everyone be on board at the same pace in an unreasonable time frame, talking weeks not even months. I haven't even begun to talk about the culture of the business, which suffice to say once you scratch the surface is pretty unappealing. Regular instances of singling out individual employees for some apparent company faux pas, while a smaller group of people who just happened to join the company at an earlier point and have been indoctrinated into the "good ol' boys club" can do the same faux pas and in most instances can do no wrong, feeling secure in their positions at the company. Or the regular pressure/expectation to stay out late and drink, calling on customers tired and hung over. Again unprofessional. If you can accept these realities this is a good role for someone with decades of distribution experience and a strong set of contacts & connections already in your back pocket to utilize. Good financial opportunity. Re-evaluate after a couple years.

horrible management to deal with