Rocket Lawyer reviews

3.8

65% would recommend to a friend

(268 total reviews)

Paul Hollerbach

73% approve of CEO

54% positive business outlook

Rocket Lawyer has an employee rating of 3.8 out of 5 stars, based on 268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket Lawyer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

268 reviews
2.0
Oct 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Some of the sales people are great people to work with and the office location in downtown San Francisco is really great.

Cons

Unfortunately, the list is long. The biggest problem is that from the executive team down through middle management, there is a lot of talk and not a lot of walk. There were many promises of upward mobility, fun activities, cool cultural improvements, but it never happened and it wont happen. Another huge problem was the quality of the sales management and sales culture. It is a top down, very controlling environment driven almost entirely by fear tactics. Decisions are made in a black box from the top and then are forced down to the reps with little to no explanation and severe consequences if you disagree with anything (essentially micromanagement on steroids). In a nutshell, management treats the sales people like children. Lastly, there is a lot of attrition and the sales management doesn't try to stop it or do anything about it. Rocket Lawyer sales has turned into a churn and burn factory.

4.0
Jun 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Great learning experience and introduction into SaaS sales. New people are quickly welcomed, trained and producing fairly quickly. Targets are realistic and very attainable. I worked at Rocket Lawyer for 1.5 years developed a strong skill-set that I'll take with me throughout my career. After 1-2 years experience here those who wish to get into Enterprise sales will have no problem.

Cons

Be ready and willing to work extremely hard. It's a very transnational oriented environment so if you're not comfortable making 70+ calls a day don't bother applying.

5.0
Jun 20, 2013
Recommend
CEO approval
Business Outlook

Pros

I worked for Rocket Lawyer for 18 months and it was a great transition from my old career into the tech world. Before Rocket Lawyer, I had minimal experience with Tech or Inside Sales. Because of the extensive Sales training and day to day transactions, I was able to launch myself and my career into the tech world. I use the skill-set that I gained from Rocket Lawyer every day in my new role to keep me as a top performer month after month.

Cons

This is not for the person that wants to sit in a cube and watch the clock. This is a high energy environment for someone that is hungry and looking to learn this industry. You will be challenged but will never be bored. Whether you are fine tuning your skills or are brand new, you will be supported. You should be ready to have a high call volume, but in the end it will pay off. Side Note: During my interviews, all I had to do was mention my daily activities and that I worked for Rocket Lawyer, and the entire tone shifted from inquiry to 'When can you start?'

Viewing 262 - 264 of 268 Reviews

Glassdoor has 314 Rocket Lawyer reviews submitted anonymously by Rocket Lawyer employees. Read employee reviews and ratings on Glassdoor to decide if Rocket Lawyer is right for you.