Rocket reviews

3.4

52% would recommend to a friend

(5,628 total reviews)
avatar

Varun Krishna

65% approve of CEO

48% positive business outlook

Rocket has an employee rating of 3.4 out of 5 stars, based on 5,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Nov 15, 2010
Recommend
CEO approval
Business Outlook

Pros

All in all it's a very stable company with a ton of growth potential. The compensation from what i hear is much lower compared to working elsewhere in the mortgage industry, but the amount of work you have to do on each loan is minimal. The Directors that I had were very good at sales and would always work with those who needed help. The training was top notch. The environment is very upbeat, but almost to the point of it being unprofessional. You will have balls wizzing over your head and loud music blaring in the background of your phone calls. Company outings are a blast. They say that they work hard and play harder and this is very apparent.

Cons

The hours are inhumane - 11-12 hour days, sometimes longer, no excuses. Every saturday unless you are hitting very high sales numbers, and if you aren't you are expected to be there regardless of how many hours you have worked that week. Your day is comprised of sitting at a desk and calling. That is it. If you are not on the phone, you will be sure to hear about it and explain why you are not calling to your director. you are not allowed to go out for lunch, you must bring it back to your desk and eat while you continue to work. I told myself before accepting the job that I could work long hours and was ok with it, but in the end, when it boils down to it, those hours are very long when you are doing the exact same thing with no breaks, reading the same piece of paper every call. The environment is very wild. See the movie boiler room. You will be placed at a desk in the middle of hundreds of other bankers all grouped together. Balls and objects flying at you and over your head at all times with loud music in the background that customers complain about. If you are not ok with a high-pressure, overall crazy environment, this will not be a good place for you. If you are not ok with stepping outside of your comfort zone, sometimes even to do things unethically or unprofessionally, this will not be a good fit for you. They hire in almost 200 people a month. Some with good 4 year degrees, some with GED's. I was told from a director that they do not drug test for a reason, and that is half the company would be gone.

2.0
Nov 11, 2010

A Place That Nurtures Weakness

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flex time was great, relaxed atmosphere where people could waste entire days on doing nothing and gossiping, meetings that were more like class and no input is really required or needed from you, and not a lot of work to do = going home on time or even early, oh and a decent starting out salary for entry-level (for non-banking jobs).

Cons

QL is the place for you if you're not really that good at what you do. If you actually have any innovative ideas management will reject you because it didn't come from them. They claim to be open to new ideas and have this open door policy, but in reality it's filled with politics and insecurity. This is a place where a lot of people who couldn't survive in the real world thrive, because they can just follow their team leaders around and continue to do things in a podunk backwards fashion without ever challenging the practices. If you are a high achieving individual, one who is ambitious and really strives to work in a place that does amazing things - this is not a place for you. If you are starting out in your career, and desperately need experience - this is a great start, but don't buy into their delusional culture and be afraid to leave after you've learned all that you can. Many people there have never worked anywhere else, or can't handle a faster-paced job and are too comfortable to leave. It really just depends on what kind of person you are. Lastly, for starting out they pay a decent salary, like around $30k with a bonus of probably around $5k, so $35k to $40k for no experience is not bad. However, if you've worked there for 2-3 years, you're underpaid as you rarely make more than the range you started in, you could leverage your experience for much higher at that point in any other company. They focus on selling you their "culture" to underpay you. Also, be prepared for constant emails, it is one of the most inefficient aspects of working there. Nonstop "reply to all" emails about running jokes, stupid shares, and wastes of time - again building on the "culture."

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