Rocket reviews

Just a fair warning from someone that worked there. First off you are one of 400-500 people they hire in the beginning. The the first day they really don’t help you. You are in a video chat room with 400 or so people. Then they break you off in groups of about 50 or so people and the trainer and trainers are very cult like. They talk about ism’s and block out the noise. They make you take an assessment test that has nothing to do with the position itself. They make your work 14 hours a day ( this is the first day mind you) 3 min breaks that’s it. Later that week they said you can take an hour but we highly recommend just taking 20 min. Yep for a whole 12-14 hour shift. I was hired to work 40 hours a week 10/4 but, that’s not your shift at all. They tell you you have to work 65 hours weekly. They also ask for your LMS license number in which the state that issued your license tells you to never give out your number. They don’t just ask for the number but your personal passwords to get in to your license account. The skills you learn our non transferable. I am pretty sure my trainer might have been under the influence of something during one of the trainings. He was swearing and giving out personal information about his divorce all the while he was training us. Hot mess, hot mess!! So run my friends!!

-High attrition right now; my team of 11 is now a team of 7, notably the Director left; PEOPLE ARE NOT HAPPY and you can feel it when you're in the office. -Way underpaid (about 30% less than market); I tried to renegotiate my salary multiple times without success, even with highest marks and a consistently successful track record; Management is more worried about saving money than paying fairly; unfortunately, they will use core values as a way to get around conversations about pay (Money and Numbers Follow; They Do Not Lead). If only they practiced what they preached-- pay your people fairly. -More office politics than they admit; "team members" feel more like numbers and employees, doesn't matter how they try to market it -Management has lost touch with their employees; the CEO constantly paints a positive picture while hiding all the negatives and not addressing real concerns; they pitched a highly selective leadership academy as way to retain talent instead of more flexible work schedules/work-from-home opportunities or fair pay. Why would you want to be a leader in an organization that doesn't actually care for their team members first? -Always faced headwinds during internal transferring; wasn't as easy as they tell you with leaders playing politics to keep you on their team as long as they can, preventing YOU from receiving your pay raise that came with the new position. I waited months and lost thousands of dollars in compensation because of this. Once again, they don't put their team members first.