Rocket reviews

3.4

53% would recommend to a friend

(5,629 total reviews)
avatar

Varun Krishna

64% approve of CEO

48% positive business outlook

Rocket has an employee rating of 3.4 out of 5 stars, based on 5,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Aug 18, 2018

Firing anyone they can

Recommend
CEO approval
Business Outlook

Pros

Good benefits, co workers, working downtown

Cons

Stressful atmosphere, people getting fired at a rapid pace

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Rocket Response
7y
Thank you for your honestly and constructive feedback. We understand where you are coming from and think it would be helpful to discuss further. Please reach out to us at Lisa@quickenloans.com.
1.0
Mar 13, 2018
Recommend
CEO approval
Business Outlook

Pros

First month of training is fun and very collegiate-like. You're also only making $9/hour. Less than you can make at a McDonalds.

Cons

You will be working until 8pm at the earliest, every night. You will be required to work at least 2 weekends per month, usually more. There are "late night" volunteer hours that are not truly volunteer and require you to work until 9, 10, or 11. You do not get a lunch hour, and a lunch half hour. If you take more than 10 minutes for lunch, you will be shamed by your teammates and leader. You will be calling 600+ people a day during your training. They will yell at you, curse at you, try to sexually harass you, but who is to blame them because we will call them at least 4 times per day for 2 weeks. In the first 3 months, a good 1/3 of your starting class will have quit. This is because there is absolutely no work life balance. They constantly talk about the great culture at Quicken Loans but if they could legally have bankers sleep in the office and start again in the morning, they would. Family, friends, and everyone in your life will think you should quit. The money they are promising will take at least 1 year to come. You will be very poor during the first 6 months. There is no transparency about the process. In the first month, they keep it a big secret what your next step is in training and never tell you the truth. Getting a job here is easy. They look for people who they can train into their little puppets and do exactly what they are told.

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Rocket Response
8y
Thank you for your candid review. We would like to hear more about your personal experience. If you would like to discuss further, please email Lisa@quickenloans.com.
3.0
Aug 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Remote work, no commute, no overtime. Lots of smart people on the software and business side. Company fun and progressive. Several coworkers were truly nice people and helpful. Dan Gilbert, and other senior management very accessible to all. Even answers emails regularly. Senior management seems to care. Offer great tech equipment for remotes - make the job easier and more efficient.

Cons

Leaders/Managers - many are not "professional". Can be condescending and treat 20 year developers like children. Not universal, but not uncommon - luck of the draw on your team. Basically many leaders were ruff and gruff. Pay was OK, not great by developer standards, but was offset by remote work and no commute. Main system, AMP, character based on not fun to work with. No documentation, little mentoring. "Just figure it out" attitude. Little opportunity to learn new technologies. Too much growth , too quickly. Not a horrible employer, not a great one either. Again - that outlook varies by team. Was happy to have joined, was equally happy to leave.

Viewing 82 - 84 of 5,629 Reviews

Glassdoor has 6,521 Rocket reviews submitted anonymously by Rocket employees. Read employee reviews and ratings on Glassdoor to decide if Rocket is right for you.