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      Rocket

      Engaged Employer

      Rocket reviews

      3.4

      52% would recommend to a friend

      (5,628 total reviews)
      avatar

      Varun Krishna

      65% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Rocket has an employee rating of 3.4 out of 5 stars, based on 5,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      6K reviews
      4.0
      Nov 3, 2017

      Great Place to Work if You're up to it!!

      Mortgage banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Amazing company culture. Very anti-corporate, all of my leaders had an open door policy, were typically willing to listen to me. -Great benefits -Great income potential -What you make is based on a blend of your natural talent and what you put into it. They give you the tools to be successful if you keep an open mind and are willing to learn. -Team-oriented approach, great support systems in place.

      Cons

      -Hours. They're up front with you about how much you'll be working, so you shouldn't be shocked, but talking about it is very different than actually working 50-60 hours a week, typical 6 days out of 7. You can get burned out fast. -Since it's sales, most of your income is based on your own performance. It's important to be aware of up front in case that's not for you ( I loved it) -They have aggressive sales goals for you. Not unobtainable, and not unfair, but you've got to be willing to work hard and put in the hours. -Sometimes the pressure to "put in the hours" can be pretty strong, even when you've worked past the point of efficiency. Typically not in your face, but definitely an "oh, you're leaving already?" vibe that can be off-putting.

      avatar
      Rocket Response
      8y
      Thank you for taking the time to write this review. We appreciate your candid feedback. We definitely strive to give our team members the tools to be successful. We make balancing your life a priority here and will continue to strive towards helping our team members find that balance.
      5.0
      Mar 28, 2022

      Money or Time.

      Mortgage banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      You make as much money as you want if you’re willing to work for it. Great place for young people starting their life. Met a lot of life friends here and the people are nice. This place opened up a lot of doors for me and helped make me financially stable. If waking up the morning your direct deposit hits and you see an extra $20,000 in your bank from your commission check sounds to you then work here.

      Cons

      Work life balance. 60-70+ hours a week. In March they have March madness which is a company wide competition. During that month I worked 31 days in a row monday to Sunday 10-12 hours a day. No joke. And the worst part was when April came it was mid week and we had to work the first weekend in April on Saturday! You have 2 scheduled saturdays to work every month, but they force you to work every weekend if you’re “not on pace”. And by force I mean yell at you and will not help you anymore after that. Then when you’re on pace and doing well, they will still make you work unscheduled weekends to “get ahead of the game. They don’t care at all about your personal life it’s all about money. My team leader there would even make us work the weekends and would be off at her cabin and have a meeting on teams on her boat. She would say “write more loans and you won’t have to work”.

      3.0
      Aug 13, 2023

      Slowly becoming corporatized

      Senior engineering team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great health and dental benefits. Very good PTO schedule (4 weeks first year, 5 weeks 1-5 years, 6 weeks 5-10, 7 weeks 10+). Lots of perk programs. Can be involved in interesting projects and new technologies. Support for trying things that might not work, with three one-week innovation periods at the end of each of the first three quarters of the year. Team members tend to be supportive and great to work with. There is a very strong DEI culture. And general work/life balance has been very good. Rarely overtime or grueling deadlines.

      Cons

      Since Dan's stroke and the company going public, leadership is steering away from the ISMs culture to become just about the bottom line. Decisions were made this year and pushed through with no input or reason given other than "because this is the decision senior leaders made". Instead of supporting team members, it's becoming more" coaching out" than "coaching up". Leadership used to be a great Pro and fed into a great place to work, but not so much the last few years. With the poor mortgage market, I'm not confident if the calculated risk taking that moved the company forward won't give way to conservative "keep the gears going" mentality. Consistent feedback that salaries are below market in team member surveys. They are not poor based on my experiences, but yearly raises are miserly and fixed (generally 2.5% or 3.5% regardless of market or inflation conditions), and raises and promotions are hard to get with no negotiation on pay increases. So over time, salaries tend to lag the market.

      Viewing 7 - 9 of 5,628 Reviews
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