There are honestly so many things, but this is what I can think of right now and I ain't got time for all of this.
- Irresponsible about COVID. I caught it and leadership did not inform anyone on my team, therefore no one got tested, and everyone on my team eventually got it.
- Extremely high turnover (huuuuuge red flag).
- The pay structure is confusing and I think it's intentional.
- They recently changed the structure which splits their commission over 3 paychecks.
- Sometimes commission isn't paid out until months later.
- I made more money during training than I did banking (granted the market is trash right now but, still.).
- Microsoft teams :') the notification sound gives me anxiety now.
- Leaders play favorites.
- If you aren't one of the favorites, your chances of getting adequate help is slim to none.
- They claim to be SO diverse and inclusive, but you can probably guess what the main demographic is, and in turn, what the culture is like.
- Cliquey, reminds me of high school.
- Long hours and are expected to stay late every day. Judged if you leave at the scheduled time.
- Zero work-life balance.
- They tell you in order to have a work-life balance," you just need to get all of your work done by the end of the business day!!". Which is virtually impossible as you have clients in every time zone.
- Their structure is meant to only train bankers on very little pieces of the industry and the loan process. It's like an assembly line, which makes it more difficult to translate your skillset to another job. The technology makes it so that you don't even need to know most regulations off-hand.
- The technology is great, but makes it so that you're not really learning the ins-and-outs of how things work.
- Walking from the parking structures to the building can take over 10 minutes, depending on where your assignment is.
- They use their "isms" to literally gaslight you. For example, as the market got worse and no one was making their goals (no commission), they told us to "ignore the noise and push forward" when we expressed concern over there being no business. We were receiving three-figure commission checks, which are supposed to supplement the $28,000 base pay. They watched as we crashed and burned, and tried to mask it with over-enthusiastic lore, attempting to push us to produce loans with nothing to work with.
- They claim your leads are supplied, but the majority of the time I was on the banking floor, I was cold-calling.
- They force you to basically harass people over the phone.
- You will be verbally abused by customers/clients every day. (This didn't bother me that much because it was kind of funny)
- Taking a break is looked down upon.
- 30-minute lunches and no scheduled breaks during 11+ hour days.
- They wring new, fresh bankers dry until they're burnt out and Rocket replaces them with one of the 500 new-hire bankers that are brought on each month. You are for real just a number to them.
- Leaders come off genuine and like they care about their team, but rarely are being straight up because their paychecks rely on their team's production. They lose thousands of dollars if a person on their team quits.
- You are constantly micromanaged.
- They will listen to your calls and you will be scolded if you don't use their horrible scripts.
- You will not get enough sleep.
- The whole company/family of companies is a cult. It is so creepy. A leader told me that he "Bleeds Rocket", if that gives you any context.
- People are legitimately always screaming on the banking floor. Fake excitement, so annoying.
- Spelling and grammar errors in almost every email, resource, and lesson.. not the end of the world, but embarrassing for the "#1 Lender in the Country".
- "Boy's Club" vibes.
- Cringey.
