Rocket reviews

3.4

53% would recommend to a friend

(5,631 total reviews)
avatar

Varun Krishna

64% approve of CEO

48% positive business outlook

Rocket has an employee rating of 3.4 out of 5 stars, based on 5,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Apr 22, 2022
Recommend
CEO approval
Business Outlook

Pros

- the people that were there prior to going public that are still there are great; I truly miss my friends at rocket. - the first 4 years there were some of the best days of my entire career; they were so willing to teach you new things and provide constructive feedback to let you learn. - if you want a career change, they are willing to give you one.

Cons

- Jay Farner and Bob Walters have ruined everything that was once great about this company. The days of Dan Gilbert and Bill Emerson making sure everyone was happy and well taken care of are no more than a distant memory now. - it really is saddening to see how much the culture and company as a whole has changed since going public. People with names are just numbers now. - People are promoted based on who is well liked and good at their job leaving a lot to be desired in the leadership department. - Pay is well below the industry standard and they aren’t shy in admitting it anymore. They just say the benefits make up for it - which isn’t true; I didn’t know until I started looking for new positions I was doing the job of two people. - They aren’t forgiving of mistakes anymore. They’ll make it seem like it’s a learning opportunity but any of those learning opportunities will be in every review and used against you in performance rating for the next year. - Promotions are next to impossible to get, most are filled externally now.

3.0
Nov 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Commission structure is lucrative for a company that easily has the largest market share in the industry. Benefits are great and you’ll learn a lot

Cons

Since becoming public the pressure has surmounted quite a bit. Goals seem over extended and to hit higher commissions you’ll likely work 65+ hours in a week. The “tenacity” in which you are expected to communicate with clients and get credit on file seems borderline predatory.

1.0
Nov 8, 2021

They use to care about their employees

Recommend
CEO approval
Business Outlook

Pros

They making money each month

Cons

They have an “ism” yes before no, except in compensation. They took away the incentive pay which is a substantial cut in pay. Going from $12k/month to $5k/month with nothing to take it’s place. This created a great hardship for many employees. But then they are bragging to us on how much money they made each month. Now have to see if I qualify for food stamps.

Viewing 154 - 156 of 5,631 Reviews

Glassdoor has 6,524 Rocket reviews submitted anonymously by Rocket employees. Read employee reviews and ratings on Glassdoor to decide if Rocket is right for you.