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      Rocket

      Engaged Employer

      Rocket reviews

      3.4

      53% would recommend to a friend

      (5,631 total reviews)
      avatar

      Varun Krishna

      64% approve of CEO

      48% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.4

      Career opportunities

      3.0

      Work/Life balance

      3.0

      Senior management

      Rocket has an employee rating of 3.4 out of 5 stars, based on 5,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Dec 7, 2020

      ISMs and "culture" are a joke

      Banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is good, health insurance is good, paid training. 4 weeks of PTO. Good coffee in the office. WFH during COVID.

      Cons

      Zero work life balance. You will work 12+ hours a day Monday through Friday and then a full 8 hour day Saturday or Sunday. They brainwash you into thinking your career at QL is more important than your kids or spouse. There is a very weird cult like environment, especially among the DMBs and RVPs. There is also tons of cold calling, which they will lie to you about during the interview process. They look for any possible excuse they can as well to either not promote you or let you internally transfer to a position in the FOC with better work life balance. One small unintentional mistake and you are toast. Also, the ISMs and the "culture" are a joke. It is a cutthroat environment where people are shamed publicly for making the slightest mistakes or not hitting their ridiculous goals. Goals are set far too high, and leadership pressures bankers into using high pressure sales tactics constantly.

      1.0
      May 3, 2020

      Weird culture

      Mortgage banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money, but you work hard for it. Other banks/lenders you dont work as hard and less loans to make the same.

      Cons

      Leadership with no leadership skills think they can boss you around just because they did a good job at banking in the past. A lot of hitting on girls, I was one of those. It was never comfortable working there. Long hours are fine, but being yelled at for 12+ everyday is not a okay. No human can work straight for 12 without slowing down here and there a bit and taking a break. There’s absolutely no understanding for normal human things. Going to restroom was an issue with my leader. If I was gone for 3 mins he would ask me in front of everyone where I went. Talk about micromanage. It’s actually quiet sad how poorly they treat their team members.

      3.0
      May 4, 2019

      It's exactly what all the reviews say it is

      Mortgage banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are the best in the industry. The resources are endless. There is A LOT of support all around you. Great place to learn the industry. The training will set you up for a great future in mortgage lending. You will learn to build a very strong work ethic. The pay is good if you are willing to work 70+ hours a week, and you are in good lead pools. Great if you are straight out of college and this will be your first "real job". You will learn a lot, and again, build an extremely good work ethic.

      Cons

      Absolutely no work life balance. They call it a "Life Balance", which pretty much means QL will be your life. Total "Drink the Kool-Aid" mentality. The leadership is completely QL brainwashed. You will be pressured by your leaders to overwork yourself, so your leaders can win money, watches, vacations, etc., with no extra reward for you. If you break it down, the pay is WAY below industry average. If you are a good banker you will have around 12-15 loans actually close a month, and you are paid about 1/3 the amount compared to earning BPS at any other company. If you are a really good banker, you are losing even more money. But that's what happens when you work for a company that is spending so much on advertisement and leads, they take it out of your pay. The only good leads are the ones that come straight from the direct app calls, which are people calling QL directly looking to do business. Other than that, the leads are the pretty bad, mostly click bait leads from people not looking for a loan. Feels like you are working in a frat house. The vast majority of the bankers are fresh out of college. QL hires A lot of frat brothers, and college athletes. So you can paint the picture of what the environment is like. Just like everyone says, you will only have time to work and sleep, unless your mind is enhanced by other substances. Then sleep doesn't matter. And this is the case with many of your co-workers.

      avatar
      Rocket Response
      7y
      We are disappointed to hear about your experience but appreciate your honesty and feedback. Please reach out to us at Lisa@quickenloans.com so we can discuss your specific situation further.
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