Rocket reviews

3.4

53% would recommend to a friend

(5,633 total reviews)
avatar

Varun Krishna

64% approve of CEO

48% positive business outlook

Rocket has an employee rating of 3.4 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Dec 8, 2018
Recommend
CEO approval
Business Outlook

Pros

*Sometimes* you get a good paycheck

Cons

- 60+ hours per week - MAJOR cuts to commission/bonus structure - Condescending and contradictory behavior from management - Dismissive of employee concerns - Unrealistic time and quota expectations - Working scheduled and unscheduled weekends - LIES, LIES, LIES

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Rocket Response
7y
Thank you for taking the time to write this review. We value the talent and skills that our team members bring to our company and will continue to strive for a positive team member experience so we are disappointed to hear about your experience. Please reach out to us at Lisa@quickenloans.com so that we can discuss further.
2.0
Nov 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere, learn a lot, sharpens your sales skills.

Cons

My heavens, the amount of hours you work is insane. 65+ hours a week. Do not expect to have any type of life. Mortgage industry had a nice 8 year run, but with rising rates, refinance business has disappeared. In addition, they are expecting the purchase market to pull back 2-3% the next 2 years.

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Rocket Response
7y
Thank you for your review. We deeply value the talent and skills that our team members bring to our company and we will continue to work on work-life balance.
1.0
Aug 20, 2018

Avoid working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good medical benefits and discount perks

Cons

Company cut employee bonus program and under elaborate ‘ Promotion / Demotion’ program reduced the majority of people’s salaries. People have been demoted for missing quota which doesn’t allow for taking earned vacation days.

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Rocket Response
7y
Thank you for your review. We appreciate the honesty and transparency. We are committed to our team member experience and will continue to look at ways to improve.
Viewing 232 - 234 of 5,633 Reviews

Glassdoor has 6,526 Rocket reviews submitted anonymously by Rocket employees. Read employee reviews and ratings on Glassdoor to decide if Rocket is right for you.