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      Rocket

      Engaged Employer

      Rocket reviews

      3.4

      53% would recommend to a friend

      (5,633 total reviews)
      avatar

      Varun Krishna

      64% approve of CEO

      48% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.4

      Career opportunities

      3.0

      Work/Life balance

      3.0

      Senior management

      Rocket has an employee rating of 3.4 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Apr 23, 2019

      Good for a first job, not for a career

      Senior data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      You'll get to work on very important projects and have lots of opportunities to grow and learn. Management doesn't really pay attention so you can do whatever you want on your own schedule.

      Cons

      Leadership changes every 3-6 months and the environment is constantly changing. Also, Quicken pays significantly less than other nearby companies. Your work will be praised, but won't be reflected in raises or bonuses, even if you're a rock star. Most of the company didn't get bonuses this year even though it's our "Best year ever". ~200 years of IT experience voluntarily walks out the door every month. Because of this, most tech solutions are sluggish and un-optimized, making day to day work require a series of tedious hacks to just do your job.

      avatar
      Rocket Response
      7y
      Thank you for taking the time to give us your feedback. We always work towards the best team member experience possible but understand that there is always room to improve. We will continue to work on this and keep providing great opportunities to our team members.
      1.0
      Mar 16, 2019

      Don't work here unless you're desperate.

      Mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hire people with little experience

      Cons

      No work life balance, terrifying cult-like mentality, abusive leaders, no accountability. They mishandled my personal information which has made me unable to receive a license from the NMLS, and lead me to have to cancel all my credit cards, and I never received a straight answer or an apology. They regularly shorted our pay, and I am still struggling to get back lost wages. I was lied to about my job description in the interview process as well. All around the worst experience of my life. I am embarrassed to say I worked here. In my training I was encouraged to lie to potential clients and use unethical, high-pressure sales techniques. Glad I ran far away.

      avatar
      Rocket Response
      7y
      We are extremely disappointed to hear about your experience as that is not what we are about. Please reach out to us at Lisa@quickenloans.com so we can discuss your specific situation further.
      1.0
      Mar 9, 2019

      Twice the work, Half the pay.

      Spanish mortgage banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Top notch mortgage training for the most part; no other companies comes near.

      Cons

      > +80 hours and mandatory Saturday because you wont hit your goal on the Spanish team. -You'll need to resale and rework on your own loan that get suspended or fall out. -Expectation are higher even tough you may exceed regular English speaking bankers as a Bilingual banker -No opportunities for position change or career advancement if you start as a mortgage banker. -6 digit income is all a sale point from recruitment, manager and SVP's -Brainwash you with their ISM's , make you drink their Kool-Aid. - I could go on and on.

      avatar
      Rocket Response
      7y
      Thank you for taking the time to write this review. We are disappointed to hear about your experience. We would like to discuss your specific situation further. If you would like, please reach out to us at Lisa@quickenloans.com.
      Viewing 229 - 231 of 5,633 Reviews
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      ReviewsRocket reviews

      Glassdoor has 6,526 Rocket reviews submitted anonymously by Rocket employees. Read employee reviews and ratings on Glassdoor to decide if Rocket is right for you.