Is Rocket a good company to work for as a Technology Resolution Analyst?

Technology Resolution Analyst professionals working at Rocket have rated their employer with 2.7 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of Rocket employees being 3.4 out of 5 stars. Search open Technology Resolution Analyst Jobs at Rocket now and start preparing for your job interview by browsing frequently asked Technology Resolution Analyst interview questions at Rocket .

Does Rocket pay Technology Resolution Analyst employees well?

Technology Resolution Analyst professionals rate their compensation and benefits at Rocket with 2.4 out of 5 stars based on 38 anonymously submitted employee reviews. This is 37.3% worse than the company average rating for salary and benefits. Find out more about Technology Resolution Analyst salaries at Rocket.

How happy are Technology Resolution Analyst professionals working at Rocket?

28% of Technology Resolution Analyst employees at Rocket would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Technology Resolution Analyst professionals have also rated Rocket with a 2.8 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.2 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Rocket?

Mortgage Banker (634) , Mortgage Loan Officer (457) , Mortgage Banker (MLO) (160) , Intern (146) , Banker (131) , Software Engineer (126) , Senior Mortgage Banker (102) , Loan Officer (94) , Team Leader (92) , Mortgage Underwriter (74) , Underwriter (72) , Associate Banker (54) , Account Specialist (52) , Senior Banker (48) , Business Analyst (45)

What are the pros of working at Rocket according to real employee reviews?

"Great culture and very fast" ((in 727 reviews)); "The benefits are great and it pays well enough for the level of work I am expected to know and do." ((in 592 reviews)); "You do learn a lot in the first few weeks and the pay is good." ((in 363 reviews)); "Training was great to get you to pass the safe test but after that it was on the job training." ((in 239 reviews)); "Great team members to work alongside" ((in 180 reviews))

What are the cons of working at Rocket according to real employee reviews?

"Long hours and for me it was a long drive 25 miles and with that being said traffic would be heavy back and forth" ((in 466 reviews)); "There is no work life balance and everything they say about isms is not something the company actually believes in dont fall for it" ((in 459 reviews)); "Recent changes in senior leadership have really changed things up and not in a good way" ((in 149 reviews)); "Super long hours were expected" ((in 132 reviews)); "Micro management on a whole other level" ((in 121 reviews))

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Rocket

Rocket Technology Resolution Analyst reviews

2.7

28% would recommend to a friend

(38 total reviews)

Varun Krishna

37% approve of CEO

27% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.2

Culture & values

3.0

Career opportunities

2.8

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

Technology Resolution Analyst employees have rated Rocket with 2.7 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Technology Resolution Analyst professionals have an average working experience there. Rocket is rated 27% below average by Technology Resolution Analyst professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Parent or family caregiver

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Reviews by job title

38 reviews

3.0

Nov 14, 2019

It’s a job

Resolution specialist

Recommend

CEO approval

Business Outlook

Pros

Pay increase, 40 hrs

Cons

High turn over rate, no room for error

5.0

Nov 12, 2019

Wonderful Company

Account resolution specialist

Recommend

CEO approval

Business Outlook

Pros

Exceptional Benefits Package, Great sense of culture and career development

Cons

None; I thoroughly enjoyed my time at Quicken Loans

Rocket Response

Thank you for taking the time to write this review. We are so glad that you enjoyed working with us and also recommend others to working with us! We are committed to our team member experience and are overjoyed that is being reflected.

3.0

Oct 8, 2019

Enjoyed while it lasted

Resolution specialist

Recommend

CEO approval

Business Outlook

Pros

I enjoyed working here. The people were cool. They even found creative ways to do team building activities. Also team outings. If you are good and catch on quickly there are advancement opportunities.

Cons

If you do not catch on quickly you can be let go. The turn over rate is high. There is little room for error. Everyone is disposable

Viewing 22 - 24 of 38 Reviews

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Rocket Technology Resolution Analyst reviews

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It’s a job

Wonderful Company

Enjoyed while it lasted

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