Rokt reviews

3.9

67% would recommend to a friend

(373 total reviews)
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Bruce Buchanan

68% approve of CEO

80% positive business outlook

Rokt has an employee rating of 3.9 out of 5 stars, based on 373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rokt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

373 reviews
5.0
Sep 8, 2020

Supportive, fun and challenging

Recommend
CEO approval
Business Outlook

Pros

- Team Culture is a big focus for the CEO and leadership teams which is why getting all of the offices together for our annual global conference is prioritised. This is a great few days (at amazing locations such as Hawaii) full of team-building exercises, training, panels, and recreation. Rokt has a handful of core values and one is 'Smart with Humility' - I think this sums up the culture at Rokt nicely.  - Work, Life Balance - My workload has always been fair. A good balance between busy and challenging but not overwhelming. Our CEO has just given the whole company a day off to focus on taking time out during a very anxious and touch time with COVID 19 and its challenges.  - Career progression at Rokt is attainable if you work hard and have a proven impact on the business. This sometimes relies on you making your impact known and celebrated.  - Support - Rokt has gone above and beyond to ensure people feel supported. during COVID we have had ongoing sessions on how to balance working from home, balancing work and home demands, as well as constant reminders to reach out to our people team if anyone is feeling like they require further support. I have also had some personal misfortunes and Rokt supported me as best they could through a very hard time. I was deeply grateful for this.

Cons

- I have seen Rokt handle a situation where multiple complaints were made against a senior manager with next to no action was taken to remedy this. Eventually, after some staff exiting the company, finally, action was taken. I was not only surprised by this but also disappointed.  - I have not personally encountered this but I do think there are ongoing issues with the ability for effective management. There is room for improvement to ensure that individuals promoted into roles where they have direct reports need to fully understand how to fulfill that role effectively and eliminate any bullying or micromanagement.

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Rokt Response
5y
Thanks for taking the time to let us know how you feel about working at Rokt. Smart with Humility is one of the best values to describe Rokt’s culture, we wouldn’t be where we are today without our people and the time that we share together, whether at an event, in the office or as we are today, working virtually. Thanks for acknowledging the Rokt wellness day, our leaders understand the importance of taking out time to rest and recharge, especially during a time such as COVID, we hope you enjoy the two we have just announced over the next two months. We are happy to hear that you have felt supported during these difficult times. We would really like to further dive into the people issue you mention, if you are open to a confidential discussion with the People team please reach out, we want your input on how we can address things in a quicker fashion. In regards to effective management, we are continuing to build out our learning and development initiatives for current and emerging leaders. We want to set our team members up for success in their roles.
4.0
Sep 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Rokt is a profitable, growing business on the bleeding edge of e-commerce marketing technology. With all of the industry noise around the challenges of tracking and attribution, lack of transparency, and questionable content, Rokt cuts through with an exclusive streamlined product that drives real outcomes for businesses. Rokt also provides great benefits, encourages PTO, and has continued to grow and expand while managing through the pandemic.

Cons

As with any fast-paced, growing sales organization, it would be great to see managers empowered to make more high-level decisions that impact their teams.

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Rokt Response
5y
Thanks for your feedback. It sounds like you’re proud of what we do - we are too! And we have a great team of people making it all happen. As we continue to grow, we’re investing in most teams across the business through robust development offerings, particularly in leadership, and additional headcount where it’s needed. If you have specific suggestions in this space, our People team would love to hear from you.
5.0
Sep 1, 2020

Amazing place for growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent opportunities to grow within the company, which makes it an excellent place to start your career.

Cons

The hours can be tough in certain teams, although there isn't too much pressure to work long hours. Its more of a temporary resourcing issue while recruiting happens due to the levels of growth.

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Rokt Response
5y
Thanks for sharing your feedback on working at Rokt. We’re so pleased to hear that you recognise the opportunity to grow your career with us, as we are passionate about professional development and growth for all of our Rokt’stars. One of the ways we support this is through our Level Up allowance and PTO, enabling team members to engage in external programs of their choice each year. We also run internal learning and development initiatives, and are continuing to build this out - particularly for current and emerging leaders - so watch this space! As the business continues to grow, we know there is lots to do and sometimes it can seem like there just aren’t enough hours in the day. We are so grateful for the ongoing commitment of our people while our newly-formed Recruitment team sources new Rokt’stars to join us. Please make sure you are making use of the support available for you to reset and recharge, such as PTO and the wellbeing allowance.
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Glassdoor has 386 Rokt reviews submitted anonymously by Rokt employees. Read employee reviews and ratings on Glassdoor to decide if Rokt is right for you.