Rollins reviews

3.4

58% would recommend to a friend

(308 total reviews)
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Jerry Gahlhoff

75% approve of CEO

64% positive business outlook

Rollins has an employee rating of 3.4 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rollins employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

308 reviews
5.0
Aug 21, 2019

GreaT!

Recommend
CEO approval
Business Outlook

Pros

Skills Good pay Caring Staffed

Cons

None None None None None

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Rollins Response
6y
We're glad to have employees like you with us! We appreciate your long tenure with us and keep up the good work!
2.0
Jul 11, 2019
Recommend
CEO approval
Business Outlook

Pros

The IT team itself is solid. There is a wealth of information passed between the members.

Cons

The departments don't communicate with each other, which causes changes to occur sometimes without warning, which causes systems to break. The office is a relic from a bygone era, where the dress code prohibits bare legs, beards and anything less than formal business attire.

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Rollins Response
6y
We appreciate your feedback and as an employee we hope that you share this with your leadership team. It is great to hear that our IT is a wealth of knowledge and that people are continuously learning from each other. The company and the IT groups are going through some change for the better. With that, admittedly we have had projects running in parallel from different departments that had some miscommunication and ultimately put strain on users and our support team. However, we are working to ensure that this does not happen by implementing a Program Manager as well as having weekly meetings to ensure a smooth roll out with different initiatives. Additionally, we are working to update our office spaces and one example is our IT Support room we have renovated the spaced and painted it with bright colors as well as getting new furniture and modern work areas. And lastly, we do understand your concern with the company's conservative dress code policy. The company believes that neat clothing and grooming standards present a professional business appearance to our customers who trust us in their homes and place of business. However, we do periodically review this policy among others and make recommended adjustments as needed. We appreciate you voicing your concerns regarding what we can do to improve as a company and we wanted to let you know that we do have a Scrum Master for each of our verticals.
1.0
Jul 7, 2019
Recommend
CEO approval
Business Outlook

Pros

None. Poor management, low hourly pay, rip-off sales pay, dishonest, no integrity.

Cons

See above - scammers, dishonest management.

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Rollins Response
6y
It is unsettling to hear these accusations because this is not how we conduct business and we do not tolerate this type of behavior. Rollins does however make leadership changes if managers are not living up to our values and did so in this location. At our company, we offer unlimited earnings potential. As an employee you can make as much money as you are willing to work for. Sales commissions are paid according to the pay plan that is discussed with each new employee at time of onboarding and through out the training period. It is regrettable that you do not feel compensated for your work and we hope you escalated these concerns in real time so they could be addressed timely.
Viewing 181 - 183 of 308 Reviews

Glassdoor has 343 Rollins reviews submitted anonymously by Rollins employees. Read employee reviews and ratings on Glassdoor to decide if Rollins is right for you.