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      Ross Stores

      Engaged Employer

      Ross Stores reviews

      3.3

      52% would recommend to a friend

      (11,187 total reviews)
      avatar

      Jim Conroy

      65% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      2.9

      Senior management

      Ross Stores has an employee rating of 3.3 out of 5 stars, based on 11,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      5.0
      May 4, 2026

      Strong culture and growth potential, but leadership is resistant

      Senior director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ross is a great place if you value strong culture of diversity and a solid discount program, benefits for eligible Associates, and clear pathways to grow into leadership supported by internal promotions, plus structured training. The business is solid and continues to grow.

      Cons

      Middle level leaders are resistant to new ideas. There is a lack of diversity in certain parts of the company and at the senior leadership level considering who the customers are at Ross. They have different standards for different people and do not always promote Black and Hispanic people who are qualified. HR does not care about employees if you have a complaint so be careful if you have a problem.

      avatar
      Ross Stores Response
      1mo
      Thank you for your thoughtful feedback and for your continued dedication. We are glad the culture, growth pathways, and business trajectory resonate with you. We value your concerns regarding leadership, innovation, and representation at senior levels. Building an inclusive organization - especially in leadership - requires ongoing effort and commitment. We appreciate feedback like this, which helps inform our improvement efforts.
      Viewing 37 - 39 of 11,187 Reviews
      Related searches: Ross Stores jobs | Ross Stores salaries | Ross Stores benefits | Ross Stores interviews | Ross Stores conversations
      ReviewsRoss Stores reviews

      Glassdoor has 11,711 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.