Ross Stores reviews

3.3

52% would recommend to a friend

(11,187 total reviews)
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Jim Conroy

65% approve of CEO

48% positive business outlook

Ross Stores has an employee rating of 3.3 out of 5 stars, based on 11,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Close To Home, Favorable Staff

Cons

Favoritism, Toxic Work Culture, Incompetence, Unrealistic Expectations

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Ross Stores Response
1mo
Ross Stores takes concerns of this nature very seriously, and we appreciate you taking the time to share your feedback. Please call the Ross Customer Service team at 800-335-1115 or email us at customer.service@ros.com so we can fully investigate and address your concern.
1.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Maybe the discount is okay?

Cons

Doesn't stick to break times, pay too low for expectations, doctors note not accepted for sick time, sick time counted as attendance occurances.

Viewing 40 - 42 of 11,187 Reviews

Glassdoor has 11,711 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.