Ross Stores reviews

3.2

51% would recommend to a friend

(11,192 total reviews)
avatar

Jim Conroy

64% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Feb 24, 2026

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Discount - Quarterly double discounts

Cons

- Schedule changes daily - Expected to work when sick - Demanded/schedules changed to work on your days off - No respect from management - Benefits after 90 days (not good benefits either) - Rude and disrespectful upper management - Management does not promote correctly (does not post job listing; just gives it to their favorite person) - Management does not give raises to everyone - Management schedules based on favorites in store - Management does not treat people like humans, especially ones with disabilities

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Ross Stores Response
4mo
Ross Stores takes concerns of this nature very seriously, and we appreciate you taking the time to share your feedback. Please contact our confidential ALERT Line with your concerns. For your convenience, ALERT Line contact information is available on MyRoss. You can also reach us via the Ross Customer Service team at 800-335-1115 or email us at customer.service@ros.com so we can fully investigate and address your concern.
4.0
Feb 23, 2026

Just ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people who work there

Cons

Management is very full of herself

Viewing 97 - 99 of 11,192 Reviews

Glassdoor has 11,716 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.