Ross Stores reviews

-Store managers are of little support. I was told on many occasions that the store manager "doesnt do anything", and that it was on me to execute every program in the building. At Ross, the store manager is just a figurehead. Expect to: -work every Sat. night, -1 weekend off a week, -Store operation hours change often -work overnight on short notice -push team to reach impossible company mandated goals. -be held accountable even when resources are not provided (i.e. payroll, staff) -minimum work/life balance. -individual career development is not a priority. -a lack of professionalism from staff and managers. -lack of competence, even at the senior level (hr in my experience). If you are looking for fast track, this is not the place. Promotions do not come regularly. I knew of a store manager who had excellent store performance for 4 yrs running. Each yr she was promised a promotion and it didnt come till yr 5. One ASM waited 7 yrs before being given a chance to run a store. The company is NOTORIOUS for hiring outsiders for senior management. In my district no one had ever seen a store manager promoted to DM. Ross has a policy of running super lean. They work their employees too hard. Breaks are shunned upon for ASM's. Team morale is of big concern, and is often hard to maintain as the company continues to make changes that significantly affect the work/life balance of the staff.

The head managers are rude and grumpy. They'll go from telling you you're doing great one minute to talking down to you right afterward. Very disorganized store, long lines, rude customers. They expect you to keep everything clean while tending to a long line. Unrealistic.