Ross Stores reviews

-The pay. Sales associates get minimum wage, and depending on where you work, this may not be nearly worth the amount of work that you are actually doing--especially on weekends when the stores are swamped and not enough people are scheduled. Many times in the year that I've worked with Ross, I've felt like just walking out and going to work as a waitress--where at least I would get tips on busy weekends, rather than flat rate minimum wage. -The hours. Unless your store has a rare opening in a full-time position, all hires start out as part-time sales associates. This means that you could work anywhere from 8-35 hours a week (depending on the needs of your store), with 16-20 being the average. There are times when I've been extremely overjoyed to look at my schedule and see that I'm getting 25 hours. I typically bring home $215-$250 every two weeks, and $320+ is considered to be really good. Because I am a college student who lives at home, this isn't bad pay for me. But if you are a single mother or solely responsible for paying for rent, utilites, a car, gas, etc, this job alone won't cut it. -The motivation of your coworkers, brought on by low expectations of management. Though everyone that I work with is really nice, they have very little motivation. I blame this on the low expectations of management. Because most Ross associates are between the ages of 18-25 and either have another job or are going to college, none of them expect to make a long-term career out of Ross. Management is aware of this, so they have extremely low expectations. Basically, as long as you show up for your shift and do the bare minimum that is require of your job description, you are pretty much golden. You don't even have to show up on time.Ross is probably the only company in which you can clock in 10 minutes late every couple of shifts and still be employed. In fact, a few employees at my Ross have been an hour late a couple of times every month and call in once every couple of weeks and still have a job. So you can pretty much be late/sick a couple of times a month and still be good, as long as you notify your manager ahead of time. -The customers are very disrespectful, even when compared with other stores. Everyone who's worked retail knows what I mean when I say that the customers can be rude, disrespectful, and downright hostile--but Ross is the worst. I work in a middle class area, so it's not that the customers are either rich and snobby or poor and uneducated--but they behave like the latter. Customers often let their children run wild, messing up store displays and heckling other shoppers. At least once a week, a customer asks me to "keep an eye" on their kid while they shop, and then gets huffy when I refuse-given that babysitting is not in my job description. Shoppers have no regard whatsoever for the neatness of the store and will look you right in the eye and throw stuff to the ground. We have several occasions a month in which a customer will allow their child to spill a drink, vomit, or use the restroom on the store floor; and they will simply chuckle about it and walk away. They are just very unpleasant to work with in general.

With all the money that Ross makes, why they cant have enough supplies to have those restrooms clean? There is a rule that says: "every item has to have a price ticket before leaves the front door" again, no enough supplies to do that. Managers should have more communication with their employees. My manager left to become a district manager in other state, the assistant manager became the store manager, and everything went down since then, She started hiring all of her friends, giving them weekends off, the best benefits, etc Again with all the money that Ross makes, why they cant give a descent Christmas party to their employees instead of us doing a potluck? I would never complain of anything to anybody, but I did feel that I needed to talk to someone regarding my manager who was hiring her whole circle of friends and giving them the best. So I talked to the district manager, nothing happened, next step, Human Resources, nothing happened, I gave up. And her friends are now full timers when there are others employees who deserved more than them.