Ross Stores reviews

3.2

51% would recommend to a friend

(11,200 total reviews)
avatar

Jim Conroy

62% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Apr 10, 2011
Recommend
CEO approval
Business Outlook

Pros

20% employee discount. I was the accessories girl. Got to interact with customers learn some interesting things about jewelry. Got to put things on hold for myself.

Cons

I was the accessories girl, which means jewelry, perfume, handbags, shoes, toiletries, hosiery. Formally done by two people, and also a reserve cashier. It was my first job, and at first I thought I had it made. The Accessories Girl, sounded awesome! I soon realized it wasn't at all that glamorous. A day consisted of me running from one area to another, and then some 10 more times and oh, we need a cashier..... sigh. I loved jewelry and perfume, (I'de like to think, I developed some sales techniques, always got a sale). I was told by management that I was being too nice, and needed to ignore customers attempts for interaction. But I guess I understand, Ross is the hustle and bustle kind of store. Some customers treat you like you're dirt which was a little difficult for me to handle, but I guess That's Retail. As everyone kept reminding me. I'm sure I don't have to describe what Ross looks like, and on top of that I was the closing shift. So at the end of every shift I would have to pick every shoe, point them out, by size. Pick up socks. Reorganize my handbags. And attempt go backs. I never really got to them, just too much, really. My fellow employees mastered the art of finishing early, look around the store, play with the merchandise, come to my section and check out the shoes while I was on the floor picking them up. But the real art was in waiting so that they could Clock out the latest possible. Obviously. Mo' Monnies! There were FEW fellow associates that actually put their all in the work. Number one that stood out was the girl that did Home, she was like a superhero. She was foreign, so I'm assuming she did it to gain the same respect as the rest. She was finally picked up for Full time by the time I was leaving. Which meant benefits, and I think a dollar more, from minimum. Unfortunately I lasted less than a month. I left with my spirit broken. I think this job is a job, not real potential to grow into a career, at least worth to me. You would have to be there for years, from what I saw, working your butt off.

2.0
Apr 5, 2011
Recommend
CEO approval
Business Outlook

Pros

the pros are that u get a twenty percent discount on merchendise. twice a year you get a fourty percent discount.

Cons

The storeis always a mess and managment has no idea how to communicate and work together to get the store working as a team.

2.0
Mar 31, 2011

This is the worst job I've ever had.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro is the 20% discount. Other than that, there is no point in working here.

Cons

I've been working there for over 6 months, and in the beginning I was a little angered that I was only going to be paid $7.25/hour, which is the least I've ever made at a job. They didn't even take my 8 years of retail experience into consideration. The managers are always in a bad mood which puts the associates in a bad mood, the store is always a mess and you NEVER get out at the time you are supposed to. Once I was working until 4 a.m (even though I was supposed to get off at 11) and I was forced to come in in the morning at 8 a.m. I almost didn't show up. The associates are constantly getting screamed at even if we are working our butts off. The guests get mad because we aren't at the registers, because the managers have us doing other things throughout the store. One associate that I work with has been working there for close to 3 years and she still gets paid $8.50 an hour. Wow, $1.25 more than when she first started. I literally hate this job, I would quit but with the economy the way it is I need the money (what little they pay me). If you have other options do NOT work for Ross.

Viewing 11107 - 11109 of 11,200 Reviews

Glassdoor has 11,725 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.