Ross Stores reviews

3.2

51% would recommend to a friend

(11,195 total reviews)
avatar

Jim Conroy

64% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Mar 12, 2010
Recommend
CEO approval
Business Outlook

Pros

They pay well plus big bonus potential. It is a very fast paced job. The peer group within your district is very supportive.

Cons

Work life balance does not exist. Salary is based on a 45 hour work week but 60-70 hours is more the norm. The stores are seriously under payrolled. Failure to make the impossible happen is met with swift and degrading feedback. There is a lack of respect for Store managers.

1.0
Mar 7, 2010
Recommend
CEO approval
Business Outlook

Pros

The best reason to be work at Ross is that employment provides a paycheck. Another benefit is the possible ability to network and gain access to a good employer.

Cons

There are no bonuses for hourly workers (assistant mgr and supervisors are exceptions), and raises are given once a year. The raise is between 10-50 cents, and most workers earn a 15-30 cent raise. Corporate has virtually no contact with hourly employees, and complaints to HR are usually dismissed. Promotions only occur when an employee quits or is fired. It is very difficult for an employee to be fired: I have seen employees assault, harass, and steal from Ross and other employees; the overwhelming majority of these cases fails to end with terminations. Breaks are typically cut short and not compensated, and certain management members take frequent smoking breaks within 15 feet of the store entrance. In addition, the shifters are typically understaffed, and restrooms consistently run out of tissue, paper towels, soap, and seat covers.

2.0
Mar 7, 2010
Recommend
CEO approval
Business Outlook

Pros

-Nice discount on the already discounted merchandise. -If you like wearing only blue tops and black pants your in luck. -Stable company.

Cons

-take my advice, just walk in one and look around, you will see the downsides.

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Glassdoor has 11,719 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.