Ross Stores reviews

3.2

51% would recommend to a friend

(11,204 total reviews)
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Jim Conroy

62% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Jan 13, 2026

Horrible Job

Recommend
CEO approval
Business Outlook

Pros

Store Discount is super good

Cons

Long hours, unreasonable expectations, not good support from upper management

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Ross Stores Response
5mo
Ross Stores takes concerns of this nature very seriously, and we appreciate you taking the time to share your feedback. Please contact our confidential ALERT Line with your concerns. For your convenience, ALERT Line contact information is available on MyRoss. You can also reach us via the Ross Customer Service team at 800-335-1115 or email us at customer.service@ros.com so we can fully investigate and address your concern.
3.0
Jan 12, 2026

Solid entry level retail job

Recommend
CEO approval
Business Outlook

Pros

flexible schedule, understanding, easy interview process

Cons

high workload during busy and holiday time

Viewing 166 - 168 of 11,204 Reviews

Glassdoor has 11,729 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.