Rothmans, Benson & Hedges reviews

3.3

69% would recommend to a friend

(129 total reviews)
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Jacek Olczak | Milena Trentadue

68% approve of CEO

45% positive business outlook

Rothmans, Benson & Hedges has an employee rating of 3.3 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rothmans, Benson & Hedges employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

129 reviews
3.0
Jul 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Great people, decent benefits, after budget season you get some time off and company closes for 10 day for Christmas break (floater days).

Cons

Not many career opportunities, really long hours and the bonus is a joke. People are not happy with their compensation plans

3.0
Apr 23, 2014

Great Company for learning and development!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I learned more in my decade here than most people learn in a whole career. Programs are cutting edge, pay and benefits are quite good, and if you are young and talented, the development opportunities are incredible. Great place to start your career.

Cons

Very high performance culture - up, up and out. Very high paced and demanding, great work-life balance program on paper, but it doesn't translate to reality. Not as much recognition and development for consistent high performers unless you are internationally mobile and willing to dedicate 12 hours a day.

2.0
Nov 3, 2011
Recommend
CEO approval
Business Outlook

Pros

RBH pay their sales force very well for what they do. Essentially the job involves driving around to convenience stores and gas stations checking to see if the products in RBH's portfolio are in distribution. If they aren't, you are supposed to entice the retailers to order them from their wholesaler. That is basically all you do, and $60k+ is a pretty generous salary to drive around for a couple hours a day talking to convenience store employees. In reality the job is completely useless as tobacco products in Canada cannot be displayed in retail stores, so you never actually "sell" anything except a 10c discount per pack to try and drive volume. Most of the chain accounts have auto-distribution contracts in place so you don't even have to get the store to order the product. It simply shows up in their shipment, and your sole job is to mark it "in distribution" in the company CRM...Always be closing. If you have absolutely no ambition to develop your skill set as a sales professional, and you purely want to make a solid 60k + car + bonus for basically doing nothing, this is a great job. Do not expect any sort of formal training, career development, manager support, or intelligent conversation with your colleagues.

Cons

Felt like working for a union. All of the sales reps have been doing the job for years, and have no plan to be promoted or advance their career. In fact, I witnessed many of my colleagues actually turn down promotions to head office, as they felt that the salary increase couldn't be justified by the prospect of actually having to do real work. I have never worked in a more unstimulating environment, and it was pretty depressing to look around at the utter lack of ambition in the office. Most of the reps are nice enough people, but they become so accustomed to doing such little work for such decent pay, that they develop a pretty sickening sense of entitlement the longer they work there for. I heard people saying things like "I can't believe they won't let us pick black for our new company car". The management team are even worse. Average age of managers is 50+, and average tenure is 20+ years. In most cases, they have worked for the company for their entire careers, and celebrate the fact that they have basically just cruised through their working years as a tobacco rep, only to then be promoted to district sales manager; the most benign job imaginable. The managers don't trust the reps to do their job (rightly so), and will follow up on calls you made the previous day, to try and catch you out on not actually completing the calls you had scheduled. That is basically all they do, try to micromanage reps, but they do a pretty marginal job of even that, since they are equally as unmotivated to do their jobs properly. Most of the sales managers are pretty incompetent, and have a conceited, closed minded attitude towards learning anything new. The most frightening part about them, is that they think that they have actually led an accomplished career, and feel that their status in middle management is worthy of some considerable praise. Reps who show any level of tangible initiative are instantly shunned by their colleagues, as the rest of them now run the risk of 'looking bad' for only working 3/4 hours per day. It's a pretty bleak existence for people who are even only slightly motivated to succeed. Extremely unprofessional work environment.

Viewing 127 - 129 of 129 Reviews

Glassdoor has 168 Rothmans, Benson & Hedges reviews submitted anonymously by Rothmans, Benson & Hedges employees. Read employee reviews and ratings on Glassdoor to decide if Rothmans, Benson & Hedges is right for you.