Is Roto-Rooter Plumbing & Water Cleanup a good company to work for?

Roto-Rooter Plumbing & Water Cleanup has an overall rating of 3.2 out of 5, based on over 995 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Roto-Rooter Plumbing & Water Cleanup to a friend and 44% have a positive outlook for the business. The best reviews about Roto-Rooter Plumbing & Water Cleanup have been left by employees working as Hiring Manager , Field Service Technician and General Manager .

Does Roto-Rooter Plumbing & Water Cleanup pay their employees well?

According to anonymously submitted Glassdoor reviews, Roto-Rooter Plumbing & Water Cleanup employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Roto-Rooter Plumbing & Water Cleanup. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Roto-Rooter Plumbing & Water Cleanup?

46% of Roto-Rooter Plumbing & Water Cleanup employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Roto-Rooter Plumbing & Water Cleanup 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Roto-Rooter Plumbing & Water Cleanup?

Plumber (117) , Field Supervisor (54) , Drain Technician (40) , Dispatcher (35) , Technician (27) , Customer Service Representative (25) , Manager (24) , Plumbing Technician (19) , Service Technician (18) , General Manager (16) , Hiring Manager (16) , Journeyman Plumber (16) , Sales (16) , Field Service Technician (15) , Customer Service Representative (CSR) (14)

What are the pros of working at Roto-Rooter Plumbing & Water Cleanup according to real employee reviews?

"Great pay and I love my boss." ((in 74 reviews)); "The benefits were good" ((in 61 reviews)); "Can make good money if you're willing to invest a lot of time and effort." ((in 47 reviews)); "great people to work with" ((in 45 reviews)); "I liked what I thought would be a great opportunity" ((in 16 reviews))

What are the cons of working at Roto-Rooter Plumbing & Water Cleanup according to real employee reviews?

"The hours are long and you work weekends" ((in 36 reviews)); "The customers are angry, the managers are short tempered and results driven (not inherently a bad thing but a little compassion would be nice), and corporate is the WORST." ((in 24 reviews)); "Minimal training for the position in general." ((in 13 reviews)); "When slow and no commission not much you can do." ((in 12 reviews)); "Poor leadership." ((in 8 reviews))

What are the top reviewed Roto-Rooter Plumbing & Water Cleanup locations?

Cincinnati , Lombard , Columbus , Raleigh , Cleveland , Orlando , Chicago , Omaha , Charlotte , Seattle , Baltimore , Pittsburgh , Atlanta , Birmingham , Los Angeles , Schaumburg , Dayton , Elkridge , Saint Louis , Austin , Fishers , Denver , Farmingdale , San Antonio , Solon , Corona , Jacksonville , Tampa , Norcross , Virginia Beach

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Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup reviews

3.2

46% would recommend to a friend

(971 total reviews)

Spencer Lee

45% approve of CEO

44% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.8

Senior management

Roto-Rooter Plumbing & Water Cleanup has an employee rating of 3.2 out of 5 stars, based on 971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Roto-Rooter Plumbing & Water Cleanup employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

971 reviews

5.0

Nov 13, 2024

Great Opportunity

Apprentice - plumber

Recommend

CEO approval

Business Outlook

Pros

13 week apprentice program is hands on training, Roto-Rooter will pay for community college if you choose to attend. After two years of working here you can take the NC licensed plumbing exam. After obtaining your license, you have the opportunity to work anywhere you want.

Cons

Weekly pay checks will vary depending on business. You have to be a self starter.

5.0

Nov 11, 2024

Great team

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

People work together and management is on call

Cons

Need more help busy office

2.0

Nov 8, 2024

Bad branch

Apprentice plumber

Recommend

CEO approval

Business Outlook

Pros

You get to work alone. You get paid weekly. They provide some tools. They pay for some gas mileage

Cons

The training is not enough, especially for people new to plumbing. The percentage you get from jobs is only 20% which is ridiculous. The prices are hard to sell especially depending on if you are in a low income area. They write you up for not selling 70% of your jobs. They make you drive to headquarters every week to turn in your sales instead of having a database that employees can easily use. Too many pointless meetings about how much money the company is making(no talk of raises or bonuses when the companyis doing well). The tools that are supplied are not enough and you are not allowed to solder at any job. You have to provide your own work van. The company itself is predatory when it comes to its customers and employees.

Viewing 88 - 90 of 971 Reviews

Jobs at Roto-Rooter Plumbing & Water Cleanup

Plumbing and Drain Cleaning Technician

Customer Service Representative-2nd shift

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Great Opportunity

Great team

Bad branch

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