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Round One Entertainment

Engaged Employer

Round One Entertainment reviews

2.9

35% would recommend to a friend

(349 total reviews)
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Akira Ide

Not enough data to show CEO approval

33% positive business outlook

Round One Entertainment has an employee rating of 2.9 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Round One Entertainment employee rating is 25% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

349 reviews
2.0
Jun 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Comparison to my previous job, I like the people and eventually if you work hard you are appreciated here. People are fun and loving. Everyone greets me happly when I come into work. And at the time I was hired, at least it paid more then my previous job. They are pretty flexible hours, but they are mostly graveyard shifts.

Cons

Coporate cares more about saving every penny and money then employees and as a result, it passes down heavily on everything. The turnaround for new employees is pretty high. I almost see a new employee every other month and a person quitting everymonth. As a result, when your short staffed and you do well, the leads still have to work as hard as newer hires. I close alone every night because they don't get enough staff. Leads don't get health benefits right away when they become one and Ive been working for over a year. They always ask me for a doctors note without health insurance. You are raised only by .25 cents. Shipping is never on time, and no matter what, coporate likes to put off the blame on them and instead puts it on the people at the store. So like when we are out, we are out of stuff for several weeks. You would expect to ship more when a store is the top 10 store. If the staff doesn't work on restocking, you end up restocking all the plushies, and boxes, which the way its setup especially cranes, you will end up restocking 5-10 heavy boxes at 3 am in the morning.

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Round One Entertainment Response
6y
Thank you for the feedback! We appreciate the hard work you have been putting in, especially with stocking the plushies so late at night. Glad to hear that you've enjoyed coming into work to a team of great co-workers!
3.0
Jun 16, 2018

Amusement Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers and team members, great bosses and managers, get to test out new release games and flexible hours.

Cons

-Some responsibilities aren't worth the pay, rude customers, never closes on holidays (open 365 days year round), no benefits, difficult customers 80% of the time.

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Round One Entertainment Response
6y
Thank you for your review. It makes us happy to hear that your coworkers and managers were great! We understand that dealing with customers every day is a difficult task, and we appreciate you putting in the hard work.
2.0
Apr 9, 2018

Lead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Nice and fun coworkers -Receive benefits such as insurance, 401k after promoting from associate

Cons

-Minimum pay with expected maximum effort -Horrible management from corporate - Fluctuate between fast and slow pace environment -Managers come and go -Opens 10am-2am everyday of the year.(Can be a hassle if whoever schedules your hours make you work in the morning at the beginning of the week and then make you close for 2 days in between.)

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Round One Entertainment Response
6y
Thank you for your feedback! We are glad to hear that you enjoyed working with a fun team and receiving our competitive benefits. It is unfortunate to hear about those tough expectations that you felt. We appreciate the hard work you put in during your time with us!
Viewing 334 - 336 of 349 Reviews

Glassdoor has 351 Round One Entertainment reviews submitted anonymously by Round One Entertainment employees. Read employee reviews and ratings on Glassdoor to decide if Round One Entertainment is right for you.