employer cover photo
employer logo
employer logo

Round One Entertainment

Engaged Employer

Round One Entertainment reviews

2.9

35% would recommend to a friend

(349 total reviews)
avatar

Akira Ide

Not enough data to show CEO approval

33% positive business outlook

Round One Entertainment has an employee rating of 2.9 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Round One Entertainment employee rating is 25% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

349 reviews
2.0
Apr 9, 2018

Waste of passion

Recommend
CEO approval
Business Outlook

Pros

You'll learn a lot about how arcades and games run if that's your interest, it's a fast paced environment when it's busy but if it's slow you'll need to have a lot of initiative to keep yourself busy which makes you look good in management's eyes

Cons

No benefits to working here; 30% off one meal per shift and a free drink with no refills. Three free games of bowling a week. You're not allowed to play games that give tickets or prizes (even as an off the clock customer), not allowed to come to the store on the weekends even with friends and family. No discounts really, even for customers. If you're a gamer and interested in fighting games or music games, don't work here. Management can't do anything without corporate approval, even for small things like signs instructing customers how to play certain games (super helpful since a fair amount of games are in Japanese and no one in my area speaks Japanese except maybe 3 people), hard to be recognized and appreciated for hard work unless the managers like you (favoritism), but most of the issue is corporate. Even when management wants to pay you more they can't because they have to clear it through a suit who has never met you and never will.

avatar
Round One Entertainment Response
6y
Thank you for your feedback. We are sorry to hear about your poor experience with corporate. Otherwise, we are glad to see that you are putting in a lot of work as team leader. We hope that you continue to grow with Round 1!
2.0
Mar 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent benefits package, ability to lead and train others

Cons

NO work-life balance, horrible pay, no room for advancement

avatar
Round One Entertainment Response
6y
Thank you for your feedback! We are happy to hear that you've enjoyed your time as a GM and that you were able to perform as a leader. While our competitors are very successful at what they do, we are on a journey to become the top entertainment destination in America! We wish you continued success in your next career.
2.0
Nov 21, 2017

Great for a while

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun environment with interesting people

Cons

Management doesn't care about low level employers and there is favoritism galore

avatar
Round One Entertainment Response
6y
Thank you for the feedback. We are happy to hear that you enjoyed working with fun and interesting people. It is unfortunate to hear that there was favoritism going on at your location. This behavior is not tolerated by our company and we try to treat all our employees with equality and respect. Your feedback matters to us, so we will be pushing to improve the actions of our managers!
Viewing 337 - 339 of 349 Reviews

Glassdoor has 351 Round One Entertainment reviews submitted anonymously by Round One Entertainment employees. Read employee reviews and ratings on Glassdoor to decide if Round One Entertainment is right for you.