Rover.com reviews

4.3

84% would recommend to a friend

(293 total reviews)
avatar

Brent Turner

100% approve of CEO

66% positive business outlook

Rover.com has an employee rating of 4.3 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rover.com employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

293 reviews
2.0
May 29, 2019

Major diversity issues / low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Dogs. Obviously a positive to working at Rover. You feel a sense of connection with the mission and the brand is really popular. * Some amazing, kind-hearted colleagues. * CEO and COO are inspiring and mission-driven.

Cons

* African-American and LGBT employees were seemingly impacted more than others. In my time, the majority of African-American employees in tech roles (already a very low number) were terminated or left the company. HR leadership appeared insensitive and cynical about concerns brought by transgender employees. There is no visible passion for diversity and inclusion in the day to day working of the company. * Culture has gone downhill rapidly. The company changed vacation to "unlimited", but management denies requests and still restricts usage. The change seems to be an accounting maneuver that restricts folks from carrying over time. * Pay is crazy low. They are secretive about salary data and tell employees who have concerns that they must not believe in the value of equity. The benefits are also well below competitors.

3.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

*Many of the other customer service reps were very helpful *My manager was awesome! *Many of the other departments were invested in my learning *We were given $1,000 toward adopting a shelter pet and the vet bills that went along with that pet.

Cons

*Upper management was very disorganized *When our remote team was deemed no longer necessary, they lied to us when we specifically asked if we needed to worry about losing our jobs *The pay was meager compared to the amount of work

Viewing 22 - 24 of 293 Reviews

Glassdoor has 446 Rover.com reviews submitted anonymously by Rover.com employees. Read employee reviews and ratings on Glassdoor to decide if Rover.com is right for you.