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Russell Cellular

Engaged Employer

Russell Cellular reviews

2.9

43% would recommend to a friend

(751 total reviews)

Jeff Russell

60% approve of CEO

39% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.8

Compensation and benefits

2.7

Senior management

Russell Cellular has an employee rating of 2.9 out of 5 stars, based on 751 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Russell Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

751 reviews
4.0
May 14, 2015

Not Bad

Wsr
Recommend
CEO approval
Business Outlook

Pros

Sense of community, team environment, easy job.

Cons

There are Limited advancement opportunities, and low pay.

avatar
Russell Cellular Response
11y
Dear Current Employee, Thank you for your review. We really try to foster a team environment at Russell Cellular and we are glad it is something you can feel. With our new training program introduced earlier this year, it is our hope that we can promote more employees into management roles.
4.0
May 9, 2015

Commissioned sales and store management

Store manager
Recommend
CEO approval
Business Outlook

Pros

Flexibility, honest salesmen approach, income based on sales, lots of room for upward movement

Cons

Working in the villages, a retirement community can be testing to your patience and tenacity. Summer months are slow. Can't travel during Thanksgiving through new year bc of busy season.

avatar
Russell Cellular Response
11y
Dear Current Employee, Thank you for your review. We appreciate your commitment to Russell Cellular. Some customers can try your patience, but we must provide 'the best wireless experience to every customer, every time' and it seems like you are doing just that.
1.0
May 6, 2015

Good hours, but not enough pay

Wireless sales representative
Recommend
CEO approval
Business Outlook

Pros

Like the hours and location since it is really close to where I live.

Cons

Everything else from inventory to management. I love how RC expects us to hit all of these quotas but we don't have the supplies to do so! I get it, the more the store sells more inventory we will get... However try explaining that to a customer who has to wait 2 days to get a phone because we never have it in stock when they can hop over to a corporate store and it's available for them. Also I love how they say to call HR and report problems.. Yeah we can do that, but does HR even get the messages or answer the freaking phone?! I appreciate the experience this place has given me, but I will be leaving this company and not recommending it to anyone.

avatar
Russell Cellular Response
11y
Dear Current Employee, Thanks for your review. We recently established the Solution Center for any inquiries or problems an employee may have if they cannot reach another department. If you are having issues reaching HR, please let your DSM know so we can check into the issue.
Viewing 724 - 726 of 751 Reviews
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Glassdoor has 756 Russell Cellular reviews submitted anonymously by Russell Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Russell Cellular is right for you.