Russell Cellular reviews

2.9

43% would recommend to a friend

(362 total reviews)

Jeff Russell

60% approve of CEO

39% positive business outlook

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362 reviews

Reviews about "Compensation"

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1.0
Mar 14, 2026

No good and getting worse

Recommend
CEO approval
Business Outlook

Pros

Employee discount on Verizon service

Cons

Company continues to move in the wrong direction. Junior continues to be way out of his league running the company. Policies change daily. I've never seen so many unhappy people that are looking to leave throughout our district. The turnover lately is alarming on all levels of the business. Commission continues to decrease. Do more, sell more, make less!

1.0
Feb 18, 2026

Avoid

Recommend
CEO approval
Business Outlook

Pros

The comission pay is decent

Cons

Russell Cellular is one of the most overworked and under supported environments I have ever been in. During holiday season you are forced to work six days a week with blackout periods where you cannot request time off. If you use sick leave they demand a same day doctor’s note like you are trying to scam them. They constantly preach integrity yet push you to mislead customers by not leading with the correct trade in promotions to squeeze more money out of sales. The pressure from management is nonstop even when your store is slow and you have zero control over traffic. You might get lucky with a decent manager but upper leadership is awful and will not have your back no matter how dedicated you are. They care about numbers not people.

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