Russell Cellular reviews

2.9

43% would recommend to a friend

(362 total reviews)

Jeff Russell

60% approve of CEO

39% positive business outlook

Reviews by job title

362 reviews

Reviews about "Compensation"

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1.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly chill, clean and safe environment. Content somewhat difficult to learn but actual work was easy to complete. Commissions weren't impressive (15-16/hr including base) but they were fairly easy to meet.

Cons

Management was constantly shifting, and would expect one employee (non-manager) to communicate expectations to other employees. Will look at cameras to find ANYTHING against you when they don't like you. Also if you're looking to climb, don't expect to get any communication from management until they officially make the decision to promote you. They won't even tell you if they didn't consider you.

1.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Commission pay is okay, that’s about it.

Cons

Way overworked and barely supported. Holidays mean 6-day weeks with blackout dates so you can’t even request time off. Sick time gets questioned like you’re faking it and they want a same-day doctor’s note. They talk about integrity but push you to hide or downplay promos just to make more money off customers. Constant pressure even when the store is dead. No control over traffic but still expected to hit unrealistic numbers.

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The job as a whole is okay. Laid back store environment.

Cons

Constant high pressure for sales. Constant documentation, reports. Constant change for our commission and KPIs with no heads up changes on a dime. Expected to pivot with any changes the day of with hardly any support. Juat a few zoom meeting that we have to some how get on when being alone in the store or with customers.

Viewing 4 - 6 of 362 Reviews

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