Russell Cellular reviews

2.9

43% would recommend to a friend

(751 total reviews)

Jeff Russell

60% approve of CEO

39% positive business outlook

Russell Cellular has an employee rating of 2.9 out of 5 stars, based on 751 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Russell Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

751 reviews
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The job as a whole is okay. Laid back store environment.

Cons

Constant high pressure for sales. Constant documentation, reports. Constant change for our commission and KPIs with no heads up changes on a dime. Expected to pivot with any changes the day of with hardly any support. Juat a few zoom meeting that we have to some how get on when being alone in the store or with customers.

1.0
Mar 14, 2026

No good and getting worse

Recommend
CEO approval
Business Outlook

Pros

Employee discount on Verizon service

Cons

Company continues to move in the wrong direction. Junior continues to be way out of his league running the company. Policies change daily. I've never seen so many unhappy people that are looking to leave throughout our district. The turnover lately is alarming on all levels of the business. Commission continues to decrease. Do more, sell more, make less!

4.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

-Management is very understanding and maintains an "open door" policy at all times for their team. -Work culture is very inviting and supportive. -Lots of fun amenities and treats for the teams.

Cons

-Pay is less than deserved for such demanding/important work. -No one issue is like another. (This can be considered a pro if you like positive challenges)

Viewing 10 - 12 of 751 Reviews

Glassdoor has 756 Russell Cellular reviews submitted anonymously by Russell Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Russell Cellular is right for you.