This is a glorified rental counter position especially in PA. With only 2 promotions in 11 years from the PA area it became clear very quick there was never any intention of advancement. I received 2 days of training and then was thrown on a counter by myself. Was told 1 Saturday a month and went a stretch of 6 weeks solid working Saturdays until they cut hours. If you need positivity to survive the work day Ryder is not the place for you. You will never hear how well you're doing but they have no problem blasting negativity via large group email. If you are not part of the good 'ol boy network you'll never survive. Diversity and opportunity for minorities, women, and individuals with disabilities is abysmal. Completion of "daily" tasks was nearly impossible before they cut hours, making them impossible. This means that someyhing is always falling throughthe cracks so that management always has something to complain about. Counter employees are also harssassed about making 60 telemarketing calls per week. These quotas and their enforcement is not ubiqitous and Id see my that management NEVER once hit their quota, not once. Turnover is quite high. Warning: The training program starts as a 12 month program on your phone interview, then 18 months at your sit down interview, and then the final paperwork outlines a a 24 month program. Each step further along you go the training program seemed to extend. WARNING: at the completion of 24 months they demote you and reduce your salary by at least 6%. They've attempted to an intigrate an extremely old DOS system with modern technology which creates a a lot of double work and glitches. Your direct boss is based out of Pittsburgh and is responsible for all of PA except the Philly metro area and isn't allowed to travel during certain quarters.
