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      Ryder System

      Engaged Employer

      Ryder System reviews

      3.4

      59% would recommend to a friend

      (3,222 total reviews)
      avatar

      John J. Diez

      71% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Ryder System has an employee rating of 3.4 out of 5 stars, based on 3,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ryder System employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      3K reviews
      1.0
      Apr 20, 2024

      Disorganized

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was competitive. Great benefits.

      Cons

      No training was given for the complex customer service oriented job. I was told I would be trained for 6 plus months but never recieved it. For my first 4 months working at ryder there was no location manager. Lack of communication was an everyday problem. We were down a supervisor as well and I had to cover down on that position as well despite the lack of training or bump in pay.

      avatar
      Ryder System Response
      2y
      We’re really grateful and appreciate you taking the time to share your rating with us. We will make sure it gets escalated to the correct resources.
      2.0
      Apr 19, 2024

      Not all it’s cracked up to be…

      Logistics manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ownership of an account and all of the details that go with it. Great support from other managers with your team unit. The ability to have a good relationship with your customer and drivers.

      Cons

      Management changes-3 senior managers in my 18 month stint at Ryder each with different approaches and expectations. The customer is always right- even if they are very wrong, verbally abusive, and border line mental 24/7 to you and your drivers. I addressed this issues numerous times and it was blown off. Constant changing safety policies that are hard to keep up, just when you have something down bam it changed. Work life balance is a joke if your customer runs 362 days a year and your manages in training quit on you meaning 7 day work weeks. Finally, Flex model is designed to simplify things plus reduce work staff across the nation as well, it their way of saying yeah we are keeping younger and cheaper workers and out with the older higher paying managers. I was laid off and told I have 45 days to find another account near me or remotely which there were zero.

      avatar
      Ryder System Response
      2y
      We’re really grateful and appreciate you taking the time to share your rating with us. We will make sure it gets escalated to the correct resources.
      3.0
      Apr 19, 2024

      low pay

      Supply chain operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      good work life balance and management

      Cons

      low pay and vacation time

      avatar
      Ryder System Response
      2y
      We are grateful that you took the time out to leave us a review. We are looking into this issue.
      Viewing 604 - 606 of 3,222 Reviews
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      ReviewsRyder System reviews

      Glassdoor has 3,500 Ryder System reviews submitted anonymously by Ryder System employees. Read employee reviews and ratings on Glassdoor to decide if Ryder System is right for you.