Is Ryder System a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Ryder System have rated their employer with 3.2 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of Ryder System employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at Ryder System now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Ryder System .

Does Ryder System pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Ryder System with 3.1 out of 5 stars based on 49 anonymously submitted employee reviews. This is 9.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Ryder System.

What are the top reviewed jobs at Ryder System?

Rental Management Trainee (102) , Truck Driver (79) , Logistics Manager (66) , Class A Truck Driver (64) , Customer Logistics Manager (50) , Forklift Operator (47) , Material Handler (46) , Diesel Technician (40) , Rental Account Manager (40) , Rental Sales Representative (39) , Customer Logistics Supervisor (38) , Technician (38) , Operations Supervisor (34) , Logistics Coordinator (33) , Business Development Manager (28)

What are the pros of working at Ryder System according to real employee reviews?

"Good benefits and a lot of quality people that work there" ((in 230 reviews)); "Mangers on my crew are outstanding and majority of the people I work with are great." ((in 170 reviews)); "Coworkers are great and considered as family." ((in 43 reviews)); "Good work environment and people" ((in 37 reviews)); "Great opportunities to work on new projects and collaborate with experienced peers that are passionate in making a difference." ((in 35 reviews))

What are the cons of working at Ryder System according to real employee reviews?

"Long hours and sometimes very hard working" ((in 76 reviews)); "Alot of cons no work life balance" ((in 73 reviews)); "no support, upper management is not aware of local" ((in 64 reviews)); "Managers are bad they need to do better" ((in 63 reviews)); "Low salary at the company" ((in 38 reviews))

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Ryder System

Ryder System Customer Service (CSR) reviews

3.2

20% would recommend to a friend

(49 total reviews)

John J. Diez

Not enough data to show CEO approval

97% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.1

Compensation and benefits

2.5

Career opportunities

2.3

Senior management

Customer Service (CSR) employees have rated Ryder System with 3.2 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Ryder System is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

49 reviews

4.0

Jan 2, 2024

Good

Account manager

Recommend

CEO approval

Business Outlook

Pros

good employer, good team, around

Cons

heavy work load very often

Ryder System Response

We’re really grateful and appreciate you taking the time to share your rating with us.

2.0

Dec 12, 2023

Upper management sucked

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The accounts I have handled were pretty easy, even though at times it was kind of tough due to the high volume of work we would get end of the month

Cons

Upper management was not the best. They would only see the bad and never the good one would do in their jobs.

Ryder System Response

We’re really grateful and appreciate you taking the time to share your rating with us.

1.0

Nov 28, 2023

Decent

Account manager

Recommend

CEO approval

Business Outlook

Pros

Not good at all - thumbs down

Cons

Everything was a con at this company

Ryder System Response

We’re really grateful and appreciate you taking the time to share your rating with us.

Viewing 13 - 15 of 49 Reviews

Jobs at Ryder System

Customer Service Coordinator - Fleet Services

Account Customer Service Coordinator

Customer Service Representative

Customer Service Parts Coordinator

Customer Service Representative I

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Ryder System

Ryder System Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good

Upper management sucked

Decent

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