Is Ryder System a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Ryder System have rated their employer with 3.2 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of Ryder System employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at Ryder System now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Ryder System .

Does Ryder System pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Ryder System with 3.1 out of 5 stars based on 49 anonymously submitted employee reviews. This is 9.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Ryder System.

What are the top reviewed jobs at Ryder System?

Rental Management Trainee (102) , Truck Driver (79) , Logistics Manager (66) , Class A Truck Driver (64) , Customer Logistics Manager (50) , Forklift Operator (47) , Material Handler (46) , Diesel Technician (40) , Rental Account Manager (40) , Rental Sales Representative (39) , Customer Logistics Supervisor (38) , Technician (38) , Operations Supervisor (34) , Logistics Coordinator (33) , Business Development Manager (28)

What are the pros of working at Ryder System according to real employee reviews?

"Good benefits and a lot of quality people that work there" ((in 230 reviews)); "Mangers on my crew are outstanding and majority of the people I work with are great." ((in 170 reviews)); "Coworkers are great and considered as family." ((in 43 reviews)); "Good work environment and people" ((in 37 reviews)); "Great opportunities to work on new projects and collaborate with experienced peers that are passionate in making a difference." ((in 35 reviews))

What are the cons of working at Ryder System according to real employee reviews?

"Long hours and sometimes very hard working" ((in 76 reviews)); "Alot of cons no work life balance" ((in 73 reviews)); "no support, upper management is not aware of local" ((in 64 reviews)); "Managers are bad they need to do better" ((in 63 reviews)); "Low salary at the company" ((in 38 reviews))

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Ryder System

Ryder System Customer Service (CSR) reviews

3.2

20% would recommend to a friend

(49 total reviews)

John J. Diez

Not enough data to show CEO approval

97% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.1

Compensation and benefits

2.5

Career opportunities

2.3

Senior management

Customer Service (CSR) employees have rated Ryder System with 3.2 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Ryder System is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

49 reviews

4.0

Jan 31, 2022

Overall Good Experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits, Flexibility, Work from home,Workload

Cons

System always messing up QA department is mediocre

2.0

Nov 13, 2021

Just okay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay but that is about it. At this point I am looking for full WFH position and Ryder is just not it.

Cons

Only hybrid WFH options available two to three days in a week might as well be all in office , Ryder seems to be out of touch with what employees are looking for. Poor communication from management and you can give your opinions but they really do not care. Only way to move up is being part of the clique. No paid sick time and fake work life balance.

3.0

Oct 6, 2021

Great stepping stone

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great stepping stone if you save

Cons

Very repetitive and small room for growth

Viewing 25 - 27 of 49 Reviews

Jobs at Ryder System

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

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Ryder System

Ryder System Customer Service (CSR) reviews

Ratings by category

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Reviews by job title

Overall Good Experience

Just okay

Great stepping stone

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