Does S3 Shared Service Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, S3 Shared Service Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at S3 Shared Service Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at S3 Shared Service Solutions?

53% of S3 Shared Service Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated S3 Shared Service Solutions 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at S3 Shared Service Solutions?

Member Service Representative (33) , Customer Service Representative (8) , Consumer Loan Processor (6) , Call Center Representative (5) , Manager (5) , Member Services Representative (5) , Customer Service Representative (CSR) (4) , Loan Processor (4) , Mortgage Loan Processor (4) , Msr (4) , Contact Center Representative (3) , Digital Support Specialist (3) , Employee Experience Specialist (3) , File Processor (3) , Assistant Manager (2)

What are the pros of working at S3 Shared Service Solutions according to real employee reviews?

"Some employees also get to work from home." ((in 18 reviews)); "Remote work and good benefits" ((in 12 reviews)); "Positive and great culture all around" ((in 10 reviews)); "We also stress a good work/life balance." ((in 9 reviews)); "Orientation was the best training I've ever had." ((in 9 reviews))

What are the cons of working at S3 Shared Service Solutions according to real employee reviews?

"Pay is low for comparable work in industry." ((in 13 reviews)); "Managers constantly harass you even if you perform well." ((in 10 reviews)); "Favoritism is a big thing here." ((in 7 reviews)); "We need more money and competitive salaries" ((in 7 reviews)); "Great management team!" ((in 5 reviews))

What are employees saying about S3 Shared Service Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about S3 Shared Service Solutions layoffs and their outlook for job security at S3 Shared Service Solutions in 2026.

What are the top reviewed S3 Shared Service Solutions locations?

Linthicum , Baltimore , Linthicum Heights , Denver , Columbia , Greenwood Village , Atlanta , Greenwood Village , Illinois City , New York , Maryland , Jacksonville , Saint Cloud , Englewood , Broomall , Philadelphia , Glen Burnie , Halethorpe , Odenton , Savage , Laurel , Olney , Rockville , Silver Spring , Charleston , Columbia , Dacula , Winder , Augusta , Maryland City

S3 Shared Service Solutions reviews

3.1

53% would recommend to a friend

(235 total reviews)

Mike Scully

60% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (235 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

S3 Shared Service Solutions has an employee rating of 3.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The S3 Shared Service Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

235 reviews

5.0

Aug 6, 2021

Great place to work

Consumer loan processor

Recommend

CEO approval

Business Outlook

Pros

The consumer loan processing management team is by far the best management I have worked for. Very understanding, flexible, and doesn't micromanage. Once training is over the work itself becomes very sustainable. You're never overwhelmed, and you get to go home when your shift ends. Lately most of the staff is working remote which is great. Team is also great to work with.

Cons

Tons of volume. There is/always will be work, but never expected to finish it all in one day. On average taking anywhere from 20-25 calls day which can make for long calls, but your day goes by quick.

2.0

Aug 3, 2021

People are cool, management not so much

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Co-workers are a cool group of people. Everyone on the floor is in the same boat. Outdated metrics.

Cons

The most amount of work is put on the backs of the service reps. They are not compensated for bearing the brunt of the work. Management receives bonuses while service reps do not.

5.0

Jul 19, 2021

Positive Attitude

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Orientation was by far the most engaging, informative, creative and diverse way of learning about our positions.

Cons

Only issue is due to being remote, technology will fail sometimes.

Viewing 103 - 105 of 235 Reviews

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Jobs at S3 Shared Service Solutions

Member Service Representative

Member Service Representative

Member Service Representative

Member Service Representative

Member Service Representative